4.4star
6.57M reviews
100M+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Ratings and reviews
4.4
6.5M reviews
Nino Hikari
- Flag inappropriate
2 October 2024
You have menu to chat with the restaurant on your app. But what's the point if I can't even contact them. It only can be used when the restaurant made first contact, coz there's problem with the orders. But when I can't do anything when I realized I made a mistake and want to make any correction, like when I wanted to order TIDAK PEDAS but instead I wrote PEDAS. I realized the mistake immediately but can't do anything. My advice, better make 2 way communication for this menu. Or delete it.
1,019 people found this review helpful
PT. GoTo Gojek Tokopedia Tbk
2 October 2024
Hi Nino, we're sorry for the inconvenience. If you're facing the same problem in the future, you can click 'Need Help' button on your order page and choose the cancellation reason. We'll check your order first. If you have any other concerns, visit the 'Help' page in your Gojek app. ^Miko
A Google user
- Flag inappropriate
- Show review history
28 December 2018
I love using GoCar as their drivers are respectful and usually on-time. However, there are several things I want to note on my experience: 1. With the Even-Odd exception in several area in Jakarta, I wish that when drivers decide to take my order their license plate can match to minimize the time required for the route. There have been too many drivers accepting my request although their license plate do not match. 2. I can't put more than one stop to drop my friends on my trips.
92 people found this review helpful
IDNLMK16 A.
- Flag inappropriate
7 December 2025
I use this app frequently for gofood. Recently drivers canceled my orders, one after another and then the entire order is cancelled. Annoying as this is, it is more annoying that you are waiting an hour to be informed that you are not getting the dinner you are waiting for. after this wasted time I am left starving and scrambling to find an alternative. this needs to be fixed. I cannot depend on your app for food orders at the moment. I'm happy with the service when it works.
85 people found this review helpful
PT. GoTo Gojek Tokopedia Tbk
7 December 2025
Hi @IDNLMK16 A., we apologize for the inconvenience. The report you submitted will be input for us to continue to improve the quality of our services in the future. Then related complaints, please report through the Help menu in the Gojek application by typing "Driver canceled my order" in the search column. ^Maura
What's new
NEW YEAR, SAME ME
Yes, you read it right
I’m staying the same,
always putting you first,
always caring for your needs,
always making your day.
Most importantly...
always cleaning up all the bugs,
so it's now smooth and squeaky clean~
Update to 5.48!
Yes, you read it right
I’m staying the same,
always putting you first,
always caring for your needs,
always making your day.
Most importantly...
always cleaning up all the bugs,
so it's now smooth and squeaky clean~
Update to 5.48!
App support
About the developer
PT. GOTO GOJEK TOKOPEDIA TBK
goto-apps-developer@gotocompany.com
Pasaraya Blok M Gedung B 6th & 7th Floor
Jl. Iskandarsyah II No. 2
Kota Administrasi Jakarta Selatan
DKI Jakarta 12160
Indonesia
+62 877-7726-0891
