Used to love gojek since the cheap price and friendly drivers. But somehow lately the app made double orders. I already got my driver, but then another driver asked me to wait (it's like I made another same order). How could this happen? Please fix this, thanks.
This app has some bugs. One of them which is very annoying is if we order by gofood, a driver take it and then some time later the driver cancel it, sometimes the app doesn't notify the buyer and stuck like the order is still in process, in real it's already canceled by driver. I have experience it many times, sometimes I've been waiting up to 2 hours but the driver doesn't deliver the foods. If the driver is communicative, it's no problem, but many times the driver doesn't pick up my call so I don't know the status of the order.
the last few updates just roast me, i can't make any order gofood or gojek or gocar since the gps just always "repositioning" to my position right now in palembang, but i want to make order for my parents that lives in jakarta who have trouble with tech. the 25km rules is great but they combine it with the GPS and it roasting me. you just can calculate the 25km after we make the order, you dont have to "repositioning" the gps every second. the order is not always for us, it can be for our friend or whoever that lives outside that 25km with that worst gps combination.
aplikasi sering error. selain itu driver seringkali membatalkan order, tapi user yg harus cancel, jadinya user terancam kena blacklist. sangat ga user friendly. ga punya sistem yg bs menjaga kualitas, driver jadi suka seenaknya. payah ga recommend bgt deh
Was good, but not anymore. Putting the whole weight on the drivers makes me don't even want to order every services that this app offer. The system bugs all the time, not a good option for transportation.
Partner Go Food terkadang close di luar jadwal yang terdaftar ataupun sold out. Diharapkan apps bisa lebih detail lagi ke depannya, agar tdk merugikan driver. Last, thanks for this great apps. So helpful.
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