It was fine with the old version, until i have to updatr to the newest version and I can't even using my gofood. The window won't open and didn't show anything, it says that I have make a permission to my maps, my maps is perfectly fine with high accuracy on gojek but definately on app it won't work. Very very disappointing, please fix. I've already email but still didn't get the reply yet. I really want to love this app but after installed a new version it's sucks
Tampilan barunya enak dilihat tapi ribet. Menuju home aja lama banget. Cara proses pemesanan barunya nyusahin, terlalu banyak langkah. Notifikasi hariannya jadi banyak banget dan ganggu. Fitur Gocar jadi ga bisa chat, malah diarahin untuk sms. Tampilan peta setelah pesan ga bisa di-refresh jadi ga paham driver udah sampe mana. Terakhir, saran saya sebaiknya yang penting ditampilin itu fitur-fiturnya aja dan ga usah pake pilihan 'more', ga usahlah pake pilihan transfer gopay, trending cuisine dan ke bawahnya. Pelanggan mau naik ojek, mobil, pesen makan. Nyari tren bisa googling sendiri. Thanks
Not sure what happened. Older version lets me chat with driver from the application without costing me another money(pulsa), but somehow with the newest update I can not do the same thing. Is it because u remove the tools or... It's me that I don't know how to? Mohon pencerahannya tq
great apps and really helpful innovation. have some notes for ur newly updated UI tho. 1. Your random internal pop up banner just irritates me like a lot. Hope you can reconsider when you should show your internal pop up banner(s) to the user, it brokes the user journey really from my point of view esp it sometimes popped up when i am in a rush and want to enter the go ride's page. better you put it in the homepage or after an order is done (before giving the driver's rating). 2. the new UI is cool, but the order and rating pages' UI seems to be more complicated than the old one for me (didnt like the pickup icon tho ✌✌). You can improve the order and rating page to be more simple and more compact, i lost the navigation for cancelling my order, just realized that i must expand the coloumn to find the canlcel order button. Other than the order and rating pages' UI, i like the newly revamped UI it seems to be more clean and fresh.
Old version was better. Who ever made this innovation is useless. You can't make pick up point to where you want when you're not in that point. Sometimes we order gojek to pick up friends and family. Really sucks. The app won't let you make reservation from home because the app keeps getting your pick up point to where your phone gps is. And it's an order for my mum from her office. Never had this issue with the old version. Fix this soon! Or else I will take my money and choose the other apps. I've been loyal to gojek since the beginning. I don't bother to download any other apps though they offer better values. Don't make me change my mind.
The new version of this app is totally dissapponting. I couldnt cancel my order, seems ordinary but in my case it was very crucial. I ordered the gocar to transport me to the airport, i got my driver however i couldnt reached him, for about 15 minutes i've waited him to contact and also did the phonecalls to him. It was nothing but the pain point was i couldnt reach for another driver because i didnt how to cancel the order using the new interface.
NEW YEAR, NEW ME
My new year resolution?
To be your better half and to help you achieve more.
So, I changed things up a bit! I gave GO-RIDE, GO-CAR, and GO-BLUEBIRD a sleeker new design. You'll see a big, bold and beautiful map! Everything fits better, regardless the size of your smartphone.
With the all new app, I can pinpoint your location faster and remember more of your favorite places.
Come see the new me!
Go update to 3.0 :)
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