GoFood Merchant

PT. GoTo Gojek Tokopedia Tbk

About this app

The GoFood Merchant app (formerly known as GoBiz) is a dedicated platform for GoFood partners to manage and grow their food and beverage businesses on GoFood.
With just one app, you can accept online orders, add restaurant outlets, manage menus, receive daily payouts, create menu discounts, and even advertise your restaurant.

Why choose the GoFood Merchant app to grow your business?

Easier registration as a GoFood partner
Registering as a GoFood partner is simple—just complete your business information and get quick access to sell to millions of Gojek customers.

Easily manage multiple outlets
Add new restaurant outlets effortlessly without re-registering.
Manage menus and promotions for each outlet without logging out of the app.

Seamlessly manage your menu
Add, update, or remove menu items from your GoFood list.
Offer menu variations that cater to customer preferences—all through the app.

Track sales and restaurant performance
View transaction history and sales reports by period.
Monitor your restaurant’s performance, including order response speed.
Check your restaurant’s rating and customer reviews directly in the app.

Get daily payouts easily
Withdraw your restaurant’s earnings daily with automatic or manual payout options.

Reach more customers with promos
Offer attractive discounts for your restaurant through a variety of Gojek-supported promotional programs.
Run and manage your own ads to get your restaurant featured more prominently in the Gojek app.

All these services are free!
Own a business and want to join as a Gojek partner? Download and register your business independently through the app.
Simply prepare your ID card (KTP), active phone number, and email address for registration.

So, what are you waiting for? Download the GoFood Merchant app and become part of the Gojek partner network today!

Want to learn more? Visit https://gofoodmerchant.co.id/daftar

Together with the GoFood Merchant app, #SmartWayToSell #ThereIsAlwaysAWay

Ratings and reviews

What's happening with this app lately? It tooked more than 30 minutes to get a driver, most of customers cancelled their order because waited for ages to get a driver, gojek indonesia are you guys okay? getting worse,the driver always changed,all drivers complained that the pickup spot was too far,and there was no compensation for the menu/order being cancelled because no driver's availability

Horrible app with too many complicated features, making it a frustrating user experience. To make matters worse, customer service is equally terrible. Atika closed my support ticket before my issue was even resolved, leaving me completely dissatisfied. Highly do not recommend this app to anyone!

I don't have any problem with the ads last month, it's a breeze, top banner indeed help to increace the sales. The cost is high, yes, our omzet deducted for almost 40% from ads and fee combined. But that is still okay. But for the past three weeks, not only the sales was pretty stagnant even with ads, but the cost was insane! Our omzet got deducted 100%, everyday, which they said it's because of the ads. And where is the breakdown of ads cost? We only get daily transaction details.

What's new

GENERAL CLEANING

To keep your resto clean and running smoothly, setting aside time for regular deep cleaning is a must.

It keeps the space fresh, comfy, and nice to work in.

Just like that, the GoFood Merchant app also goes through regular “general cleaning” from time to time.

So everything runs smoothly, free of bugs, and helps you work better every day.

Update now—Version 5.1.0 has been cleaned up and bug-free!