Hi team I have been following up on one problem of mine for the past 6 months. Your customer care team is so unhelpfil. Without even resolving the issue I get a mail that the ticket has been closed. What sort of a ridiculous support is this? I have an amount of nearly 800Rs pending to be credited through your pathetic RBL CREDIT CARD. and your customer support does absolutely nothing. Why do you claim to resolve issue when your team doesn't even look into the issue let alone resolving them? Do we have an update or is the miserable state of your customer service still continuing since I received a call stating that the issue is being looked into and then I received nothing as a response.
I think people have fallen in love with this app . This app is really doing very well. Lotz of fun, updates, excitizing prizes every week and discounts by using the crowns. Wonderful concept and idea. All the best to Crown it team. Keep up the spirit! 👍👍
*** I did not get any call from yours and also didn't get any ticket number or response yet from customer support... *** Worst customer service... I raised a complaint 4 days before but still didn't get any response or acknowledgment for customer care. My crowns balance is showing negative for no reason.
I am unhappy with your system for crediting crowns and rush ticket for transactions done on my rbl crownit credit card. I haven't received the crowns and tickets for transactions done on my card from 10th June. Also, few days ago my crown balance was 1510, I don't know why balance has been deducted to 720. You are dealing in finance too I expect your systems to be more stable.
I was very happy using the app. But when I won a watch worth 6000 and received a watch which worth only 2695. When I wrote them about the issue they asked for 48 hours and it's more than 48 hours that did not even cared to reply. Crown it is good but you cheat ! Edit : 4 stars because they solved the issue. They can't give me back the watch that I won instead as a token of apology they transferred 2000 crowns to my account.
I love this app but somehow it has lost its value as it does not provide anymore cash back and also I have trouble with uploading bills via screenshot. Kindly rework so that I can appreciate the app back with highest ratings.
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