
Chris Compton
Latest update knocked codes out of sync and they removed the ability to resync codes. Little to no support. If you look up how to fix, it says you need to sync your phone to your network provider now. Well, I've done that, reverse done that, tried changing timezones and reverting back, rebooting my phone, etc. The app would be 4 or 5 star, except for limited support and a bug from last update that hasn't been fixed in over 2 months. I literally get 10 seconds to enter code now.
1 person found this review helpful

Andrew Bielefeldt
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Like everyone is saying, the most recent update knocked codes out of sync. The right code is only displayed for about 10 seconds. My phone's time is correct, and I have even tried adjusting my phone time forward by various increments but it doesn't work. Google responses to these reviews have been ignorant and unhelpful; they have no clue what they're talking about. WHAT WORKS FOR ME is to force quit the app (the ||| button on your phone, then swipe up on the app) and reopen it EVERY TIME.
196 people found this review helpful

Jeff Neet
Like most things, Google these days just doesn't work like it used to. After the most recent update trying to add an account using a barcode or entering the setup code doesn't do anything. There's no way to add new accounts. If you are in the same spot, just download the Microsoft authenticator app. It worked flawlessly the first time on the same QR code and I've used it for years.
9 people found this review helpful