
A Google user
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I'm not very educated when it comes to technology, so this app confuses me and frustrates me, but the more I use it and mess around with it, the easier it gets for me with certain parts. Trying to figure out how to delete certain documents/downloads took me over 2 hours LOL! They were different types of downloads and I assumed there was only one way of deleting them.....not the case! One document deleted easily and quickly, but the other wasn't so easy. Had to click on them a few times and wait for a different screen to show to be able to delete it. Very confusing and frustrating, but I got through it finally LOL !!
456 people found this review helpful

A Google user
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So I try to view my pictures on my phone, but I get a pop-up saying that I have to update Google+. Fine. I update the app, go back to look at my pictures, and... every single one is gone except for what's been stored in Google Photos and Google Drive. Multiple hundreds of photos... just gone. I have 24 pictures left on my phone now, of the 500-something I had before installing a POINTLESS update... If I could get some one-on-one help from someone at Google to rectify this, I'd be very grateful.
623 people found this review helpful

Nancy Raffin
This app was the kiss of death to my S9. It just showed up in my apps after a Samsung update. I "uninstalled" it and not even 10 minutes later my screen went black and the phone was dead! When I say dead, I mean dead. I had to send it away to be repaired (thank God I had a protection plan) and just got word that it can't be fixed. I will be getting a replacement but lost EVERYTHING that was on the phone. 😡 Shame on Samsung! I have used only Samsung cell phones for 12+ years. Might be my last.
213 people found this review helpful