Cancelled package and gave me no refund Google express cancelled my refund by itself. I thought the book I wanted wasn't available but they all were available and they didn't give me a refund even the promo code I used to get 25$ off didn't work anymore. Sticking to amazon from now on thanks google!
Imperfect But Practical I hit a lot of snags (some of my own design), but the Express team helped me sort it out & really value feedback. They rely on stores to update pricing which isn't always accurate & that makes it hard to budget. Linking rewards accounts let's u continue to earn thru Express but there should be "load to card" offers available for the retailers that offer coupons if purchases qualify. Great for if u don't drive or the store is far. Can be a invaluable shopping tool for the busy "I just need it now!" Crowd.
Not a fan of new design Before you could see all searched items by scrolling down, both on the website and the app. Now everything is sorted by store, so you have to scroll sideways and down to see everything. Not a fan.
Zip code not in delivery I live in a suburb of a large city but delivery is not available, so the app is useless to me... Sounds nice though.
Sorting by store instead of price is horrible. Also needing to change every item in a cart to do not substitute instead of a select all is horrible ux. Items are available one time and not the next. Unpredictable service.
I love love love love love love LOVE Google Express!!!!
+ Become a member and get free same-day or overnight delivery on eligible orders over $15.*
+ We’ve expanded same-day delivery to Boston, Chicago and Washington, DC! As always, find us in San Francisco, SF Peninsula, West Los Angeles and Manhattan.
+ Overnight delivery is available in select Northern California areas.
A fascinating shopping experience designed for time and money savvy people.