Have lots of issues We needed to work out some of the little things before they even started this program it's been number one failure. Don't even go with it will just be frustrated. This is a management all the way up
Useless Filtering Every time I go to filter by something it doesn't filter. After looking at the screen close when I press on done after selecting what I want to be filtered it reacts as if I selected clear. It does this nearly every time. How I'm I supposed to use this app to but something if I can't filter to find the item I want.
Service is good, app needs work Just about everytime I try to open the app, it freezes up and crashes. Literally about 90% of the time. I have to force stop it to get it to work. Please fix this. It's been happening for a couple of weeks now.
Stpp using Ontrac for Costco orders! Amazing how this service went to wonderful to worthless. You can no longer make plans because Google Express wants you to be available anytime between 8am and 10pm. Prime Now is killing it with real-time tracking, delivery windows, cold items, etc. Google needs to invest in this again or just stop trying. Customer service is rude and now make up excuses for drivers missing deliveries. Ontrac now delivers costco orders so you get smashed bread.
App and Service = Bad App isn't very thorough on tracking or statusor comm. Online is as bad. Google Customer Service is horrid. Chat and email. This service is not real time. Try Instacart, they are amazing and trackable and RT comm. Amazon is OK, but they are ways out of items I want right now. 08/27 I was supposed to have one item ordered at 930am, they packed it at 7pm and delivering at 854pm. They have until 10pm. And they still didn't deliver. Not sure what the status is now all they can tell me is it's delivering.
Doesnt work on mobile nor PC Heard great things so i decided to download this app on my S7 Edge. I signed up for the $10/mo deal for free shipping too! Yet when i load up the app, it faults saying "hmm, no luck." I didnt do any searches for it to respond to me as such. I cannot view the categories nor load up its home screen. I switched over to PC afterwards. It resulted in the same difficulties. I used 4 different browers and nothing responded. Do not reccomend this at all.
• Barcode scanning: find products on Express that match what you have at home
• Similar items shown with product descriptions
• Speedier loading and smoother scrolling
A fascinating shopping experience designed for time and money savvy people.
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