Earbuds are not very good. They were ok when I first got them, even then they would cut out, but lately it's gotten worse. I've had to reset twice. After the first reset started working ok, but not good. They still cut off. Now I had to reset a second time and it's not connecting at all. I see the earbuds on my screen, everything is at 100 percent battery, but it's not connecting. These earbuds cost too much to be this problematic and this soon, because I haven't had them for more than a year.
November 29, 2023
Hey Tasha, great troubleshooting. Let's get this sorted. We'd suggest updating your Google Pixel Buds firmware version, check here: https://goo.gle/2ysFoM1 For more help, visit: https://goo.gle/2YCymib
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11/9/22: It's not bad for controling the pixel buds. I like the customization you can do to your buds from within the app. The EQ is a nice feature too. My only gripe is you can't find it among your apps.. I don't know where this "app" is saved on my phone, but every time I want to access it I need to search it on the play store and open it there. 10/9/23: It's been almost a year and there is still no app or easy way to access this. Dropping to 2 stars since you still can't just open it.
103 people found this review helpful
October 10, 2023
Hey Ian, make sure your Android device has Bluetooth enabled, and your Pixel Buds are connected to it. if you're using a Pixel phone, go to your Bluetooth menu > tap Settings with your Pixel Buds name to open the app. For other Android devices, look for it in your app drawer. For more help, visit: https://goo.gle/2YCymib
I've been using the pixel buds since they were released, I currently have the pixel buds a series. Recently on my pixel 8 pro, they will connect, play music for a moment or two and then cut out. My Bluetooth shows they're still connected, the music keeps streaming, it doesn't pause, but no sound is emitted. I've tried factory resetting, firmware update settings, disconnecting and reconnecting. Doesn't happen with other devices. Only started happening after the most recent monthly security update
5 people found this review helpful
November 20, 2023
Hey Cory, great troubleshooting. We'd suggest depleting the battery of your Google Pixel Buds A-Series. You can play music non-stop. Then, reset both earbuds and pair them back. Check here: https://goo.gle/35doi0A For more help, visit: https://goo.gle/2YCymib