My phone has been weird ever since i updated this... not sure who to blame google or verizon. This app has annoying notifications. Making it sort of hit or miss. If I never use something, not even ONCE?! why would I carry that thing around with me wherever I go, constantly... Useless garbage.

Pre installed garbage I can't uninstall without rooting my phone thus voiding the warranty. I've never used it and I never will just like all the other pre installed junk. It's sad when a company has to pay Verizon/art/ECT to force people to download their trash app. I would give 0* but it won't let me.

I love the features and the calls were terrific for Google Voice until Lollipop. Now the app sends to get killed in the background and unless I have it open or have just opened it in the last few minutes, I can only use it to retrieve voicemail and return calls. It was prefect for my needs when it worked full time.

Google, please don't drop Hangouts! I have multiple Android devices... some just sit in the other room for when I need Google - my phone isn't always on me when I'm at home. Hangouts is great because I can continue/start a conversation between my Android devices, Windows or Mac. Allo/Duo is tied to a phone no. And there is no way to use them on my Windows or Mac. Uninstalled Allo/Duo... they are of no use at all. EDIT: now less useful as Hangouts has dropped SMS support and I have to use another messaging app. Google - where are you going with 4-5 different messaging apps?

Google only seems to make half baked apps. This was a 4 star app before Google removed the ability to do text messaging in this app as well. Trying to push users to go to Allow when this worked great. Makes me regret buying a Pixel and supporting Gaggle.

Just received messages from 4 days ago (with no issues from cell service or wifi). Unacceptable. Replies sent via notifications haven't been sending sometimes, as well.

I used to use this app for free texting and video and phone calls as Verizon unlimited plan holdout. Now I have unlimited everything and the app removed SMS messages, so I no longer have any use from it in the diluted mess of Google Apps offering messenging/video/texting.

It's trying to do much and really doesn't succeed. It is messy and fragmented. Google chat from years ago did things I want much better. I've never known an app to go backwards so successfully!

Used this app for SMS the past 3 years. Now they've removed the only feature I used, making the app worthless. Great idea Google.

Rather nice experience using it. interface is solid and more than usable. I would like to see more features added in the future. Only concerns is that sometimes, the software can become unstable under heavy load.

This app used to be great until you could no longer combined sms and hangout messages in the same conversation. It was annoying to have two conversations with one person, but I still enjoyed using it. Now that sms support has been removed I have no reason to open this anymore.

It's a dead app walking, as they keep removing features it's difficult to know what on earth Google are doing with their confused messaging strategy. May as well just kill it off now.

You still can't search your conversation history, not even in the Gmail app. You have to search on the desktop version for this. Hangouts is also still extremely laggy, and contact photos occasionally disappear unless I leave and reenter a conversation. Photos take forever to change to full resolution when viewing them in a conversation. And just like that, Google somehow made it even worse by getting rid of combined SMS conversations, arguably the ONE good feature this garbage had going for it.

Text message are limited on length of message. Keep cutting off long messages. Would be nice of this was fixed ASAP, also there is no way to set Hangouts as default messanger app on my phone.

Very good. Ive been using this app since my grandma got me my tablet. (Which was 2014 or 2015 chrismas) I can talk to my grandma easily with hangouts. Im very pleased with your creation. I also talk to my grandpa on the same account that I talk to my grandma with. Im 9 years old and still very happy with your company.🚹🚹 Keep up the good work! 🗽✔💜💋💎(>^ω^<)

SMS Still works with project fi.. altho you REALLY have to look into the forums to read the posts, if u don't go into account settings and turn on the default as Hangouts you'll get that obnoxious banner, they really don't seem to want to let us in on what's going​ on? I have to investigate on how to get the service I pay for to work for me, shady at best, sorry that's my opinion about the app.

Kind of buggy, it will say people are online when they're really not there in group chats. My main issue is with privacy. There is no setting to turn this feature off. Any picture I send will be saved to Google photos. It's creepy and I've tried everything to turn it off. This is the reason why I stopped using this app a lot. I only use it for a group chat. Which isn't often.

Well I hope you are of following bug in app. I tried to send a video to a friend but then cancelled the upload as it was taking too much time due to its size. After cancelling video was removed from chat window but I could see upload still happening as my data was being used. Only I after I force close the app the data usage stopped.

~ PRIORITY 0 FEATURE, AS THIS WILL GIVE EDGE OVER WHATSAPP HEAVY DATA SHARING. ✓ Instant sharing of pics from Google photos via hangouts is extremely appreciated as it save me a tonnes of data and is instant as it goes from Google data center (Google cloud) to other person mobile. (as all pics and videos will be in Google cloud for majority of population) × Hangouts without Google drive integration is just a garbage !! Need feature to share pics and videos from Google Drive via hangouts same way like the Google photos are sent. The only reason I keep files in Google drive is to use it via hangouts and gmail to avoid uploading from my super slow 0.5 Mbps PAID connection !! Point is sending photos from Google Drive via Hangouts to a friend it should go from Google Cloud to friends Hangouts rather than consuming my phone data. That's is don't consume my data while sharing pictures of videos from Google photos on Google Drive via Hangouts. Last but not least have the courtesy of notifying the person who commented or notified you about the feature request or bug, No email or any means so that they will be inclined to help Google in future with sense if satisfication. That is, makes sure to create a ticket for the feature request for the user who commented or mailed, And notify them once the future is rolled out via update to the user.

Why are you ruining this amazing app? Was the best, and 4 stars, just needed a couple small improvements and it would've been Android's answer to iMessage. Instead you're removing useful features. And what kind of slow, learning disabled people are you surveying? Merged messages are confusing for them. Haha. Must be iOS users? Seriously, bring back sms and merged messages. Both optional, these slow people could turn them off. Stop forcing lame Google Messages on us, it sucks. Only does SMS. I won't use it or Allo until they offer the same features as Hangouts...Can't wait to watch Allo/Duo flop (and they did, too. DOA, total flops. No one uses them. I can't pay anyone to even consider using them...please Google, give us sms integration in Google Stickers... Err, I mean Google allo)

It was a lot more useful when it could be used for SMS. Now I use a non-Google app for SMS, so I'm not sure what the plan was but doesn't make sense to me. Overall still a good app, but gets a lot less use now.

Used to use it when it still had SMS integration. Abandoned it around the same time google did. Been using android messages for a while now and happy with that, for now

Been using it for a while. Works well in all respects but removing SMS is a reminder that Google doesn't work for users, but for their strategy. We'll, there's whatsapp

Used to be my preferred messaging app since it allowed merging sms and messages in one app. Massive downgrade when they removed merge. Rendered entirely useless with removal of sms as of May 2017.

Used to be great but Google's decision to splinter their messaging offering means that this is now a terrible product. Allo, Duo, and Messenger all need to be a single, unified messaging experience.

The app is good, but can you guys add the old design back? Like a new feature to go back to the old design, plus if you guys ever use my idea, i'll give you five stars for sure, but please make this a feature, also do the same with Google+

Latest update said bug fixes, thought that meant brining back SMS integration. Apparently not! 4/5 because I liked it, when it had SMS support.

a star docked off because calls dont come in half the time... facebook calls always do

No longer have the LG K7 I have the Moto z play phone and to be honest it's s great app but I wish it still would be 4.0

Why. Why why WHY do I still have to be told SMS is moving out of Hangouts. I'm a Google Voice user. This isn't true for me, and I can't get rid of this effing message. Google. If you don't want non-Enterprise users using HANGOUTS, tell us.

I used to use this app for normal messaging and SMS and now I have to use my phone's rubbish messaging app! I've been using this for years!!

this used to be the best app i used to talk to my friends but now when i try to create a new conversation it says: could'nt create conversation! plz fix this if its a bug

I don't get notifications most of the time so when I get a message I don't even know I have a message from the person I'm texting and it's super annoying other than that I love using this app

Pros: Cross platform, group video chat, app and browser based clients, easy to use. Cons: SMS functionality recently removed, lack of search function for long chats.

Pre installed garbage. I till never use this app. I love google and some important professional app like Gmail, Drive, Inbox,

It has no SMS functionality. You can't even change to a different SMS APP!!

Sometimes refuses to acknowledge my internet connection, and thereby won't send my messages until I restart my phone, but that's infrequent. Otherwise pretty solid.

Google needs to realized that it has like 3 messaging apps. And the need to make up their mind about which one does which.

Great way to keep up talking with your pals. On top of that, the quality of the app makes communication easier and reliable!

I've used this for years and just recently the video calls haven't been working properly. Audio as well