
Muhammad Nadeem
very big issue, if i dont want to give my location then I can't use the app. without location access you cant visit the app.
3 people found this review helpful

Areeba
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I made an order on app which was altered by shopkeeper and made on call service. I received my order without bill. When I called the customer service to resolve my issue and give me points for my purchase, they kept saying "nothing can be resolved now" and no points were given. They also only defend their outlet workers instead of working for customer. Update: the issue was resolved by customer service after I contacted them on email and they also granted me the points
3 people found this review helpful
Gourmet Foods
July 24, 2024
We apologize for the inconvenience you experienced. We take customer service seriously and are committed to resolving issues promptly. Please email us at support@gourmetfoods.pk with your order details so we can investigate further and ensure you receive the points for your purchase. We value your input and strive to improve our services.

Abid Khan
Installed the App, added items in the cart it took me to registration screen. Entered all the required information, tapped on Sing Up button which took me to the OTP screen. I am still waiting for OTP to be received but no chance of it that I will be getting it in the near future.
18 people found this review helpful
Gourmet Foods
August 1, 2023
Sir We apologize for the issue.Please accept our sincere apologies. Can you please update your details at support@gourmetfoods.pk so we can have a look into this mattert.Thanks