3.3
58.3K reviews
Content rating
Everyone
Government
10M+
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About this app

The Identity Card App is software that you install on your smartphone/computer/tablet to identify yourself online with your ID card, your electronic residence permit or the eID card for Union citizens.

All further information can be found at www.kartenapp.bund.de

Check whether your mobile device is suitable: https://www.kartenapp.bund.de/mobile-geraete

The accessibility declaration for the software can be found at: https://www.kartenapp.bund.de/barrierfreiheit-app

Developed on behalf of the Federal Office for Information Security.
Updated on
Apr 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.3
57.5K reviews
Stefanie Haas
April 21, 2026
A nice idea—if only it actually worked. I’ve been trying for days to get the app on my laptop to connect with the one on my phone... to no avail. Apparently, my devices are too well-protected by my antivirus software. This app has cost me a great deal of frustration and, unfortunately, hasn't brought me a single step closer to my goal!
1 person found this review helpful
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Governikus GmbH & Co. KG
April 21, 2026
Thank you for your feedback. To find the best solution for your situation, please contact our support team - by e-mail at support@ausweisapp.de or by phone at 0421 / 204 95 - 995.
Will Tamplin
May 12, 2026
the pin, in addition to the physical card, is too complicated. I have been locked out and I don't honestly know why(except maybe because more than 3 years since last use?). so card is useless and correcting it will be even more annoying. at some point you just have to act in trust and audit in other ways. (worked fine for centuries).
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Markus Gissel
May 8, 2026
It works all fine except the ID card recognition depending on the protection cover of my mobile. Sometimes I have to remove the cover as otherwise the reader does not find the Cars
1 person found this review helpful
Did you find this helpful?
Governikus GmbH & Co. KG
May 8, 2026
Thank you for your feedback! If you have any questions or require assistance, please contact our support team directly- by e-mail at support@ausweisapp.de or by phone at 0421 / 204 95 - 995.

What’s new

Visuelle Anpassungen und Optimierungen der grafischen Oberfläche.