Your app always indicate fake waiting time. The estimate time is base on distance, but you still have to wait a *ucking 10-15min for driver to complete their previous calls. Best part, your driver can happily cancel with no penalty while user get penalized and charged for canceling. Well done!
This app won't let me sign up. After I enter my mobile #, name and email it gives error message "Sign up failed. Check to see if you're connected to the internet". The internet is working just fine. I'm posting this on the internet. 😀. I suspect they didn't test adequately. Nexus 6, Android 7.1.1, Thailand.
Would give it zero if I can! Unprofessional drivers! One of your drivers just ripped me off! Because im English speaker there is no english help to report him! You encouraging your drivers to treat tourists in very bad way because im sure they know we cant report them! Plz also stop send me promos in Bahas's! We need ENGLISH!!!!!!!
It's very helpful and convenient... But some drivers' act making me feel irritated... Last time a driver asked for my phone. I don't know why he's asking.. I thought he's gonna check the route or something... But he took my phone and gave himself 5 stars for his service... I felt so irritated with his act.. How can him gave himself the best rating without the passengers' permission... That's so rude..
So much driver with fake phone number, I cant even contact them, 5 times a week I canceled order because most of them did not respond and I waited too long. Please reshuffle your driver at Jakarta Indonesia with more professional driver, even it will cost extra cash with every ride, Quality over Quantity please.
1. Did not receive promo code in my notification. 2. Let normal/silver users to use advance booking. Some drivers do not know how to read the notes I wrote for them in 3 different languages that I will be there 15min late. They complaint and be very rude to me, even though I apologize and explained that I have wrote a note for them. Add this function for us, it will make my life so much easier.
This update contains a bunch of code clean-ups for better app performance so you can continue to book Grab rides easily and effortlessly.
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