Works fine mostly, but recently I received errors 'failed to load booking'. Thinking, OK i'll just walk then, it turns out that there was a car coming for me anyway even though the app did not show that. Then there is the horrible underestimation of the time it takes a car to arrive. 4 minutes easily turns into 25 minutes of waiting and a cancellation of the driver. I think this is mostly because of a bad planning algorithm. Uber does better with this.
based on my experience on using this app it is very difficult to book a ride during rush hour, almost next to impossible. Maybe because the drivers can see where your destination is and choose to not to accept the booking if it is along EDSA. So don't rely to much on this app to save your butt id you are running latw to the office or to wherever you need to be on time.
Corporate support sucks. Credit card number replacement doesnt work and made me do lots of silly stuffs, uninstalling and reinstalling and still nothing works. Hardly any support at all!
The chat application is UNRELIABLE. Cannot send message or message does not received by driver intermittently although in a very strong internet connection and even WiFi.
I've been uninstalling and reinstalling the app for more than 5 times but the app still doesn't work. When I open the app, it maintained at the home page showing the logo only. Even though I've waited long, it still stays the same. Please fix this fast!
The Grab app is easy to use and it has been a big blessing in my daily routine. The drivers are friendly and courteous and we feel safe during trips. I only have a slight issue with the top up pop up that keeps blocking the map but overall, would recommend it to family and friends!
This update contains a bunch of code clean-ups for better app performance so you can continue to book Grab rides easily and effortlessly.
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