The app and concept in general are good. Easy interface with ability to link payment option. And nice little perks with Grab Rewards but I'm really disappointed in the times quoted. So many times it will quote under 5 minutes and then take 15-20 minutes for the driver to arrive. This happens far too frequently. I've had about 5 times where no drivers in the area would except my fare and although Grab makes up for this by sending a discount, it's disappointing. I find Uber to be a more reliable experience and sometimes much cheaper during "peak" times. Most drivers are good and courteous but the timing is a problem. I also feel like the app favors drivers whims rather than providing a fair system.
Can't view history of past trips. Needed to get back to car cleaning place i took my car to, didnt know address, so was difficult for me to book a ride. Recent trip history would help. Also once gave a 2 star rating instead of 5...couldnt reverse...even Grab themselves cant undo this mistake, which i though was very low tech of them.
has blocked my account, 2 times, I am gold member, I am common user changing new phone, grab is claiming i have done suspicious access. support didn't react after multiple mails... zero star, bye bye grab
Let the user know .. point. That they earn how much and during which period. To. Make user. Calculate how much point they want to redeam and how much point the wanna keep to up their level.... and also please put up a phone number so that user can call and ask for troulbeshooting problem about the app
Bwesit! Puro malayo palagi binibigay niyo! Letche! May mga malalapit nga sa radar tapos yung ibibigay niyo halos 10-15 mins ang waiting time na pulpul din yung eta. Hindi niyo bah na consider ang traffic?? Pota! Ayusin niyo systema niyo!
No motif of having a advanced booking when ALL THE DRIVERS SAY NO. Then they called & asked us to cancelled it. Like dude, dont be too selfish asked we to cancel while your acc will be not affected but causing us will take more time to get one!
This update contains a bunch of code clean-ups for better app performance so you can continue to book Grab rides easily and effortlessly.
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