I've had a problem with grab bike (win) recently, in Bangkok. I keep getting drivers who are very far away. We need a function to limit the range. There are lots of bikes within a 1k radius...I don't want to get a driver who is far away. I would simply walk. Another issue is that some drivers don't look at the map, so they call, and I'm like yo...look at the map!
I am having trouble accessing my account. I've tried multiple times to register back using the number phone feature but it keep on telling me that my registration failed and checked my data. I hope the Grab team support can help me with this problem. Thanks
Recently changed my phone and I can't log in using my new phone. It says "Registration failed, please check your data and try again". I believe it is an app issue as I logged out of the account on my old phone and I faced the same issue and I can no longer log in. Will rate higher once issue is settled.
This morning I have not got into the car. Driver drove away after a few mins of waiting and I was charged 11$, instead of 6$ as shown initial. I felt like being cheated. Anyway the driver came back after I called him.
Dear Grab Malaysia, give us back the grabhitch service so that I can give you 5 stars. I've been travelling 290km on daily basis to work using hitch as a priority mode of transportation. How could you discontinue it? Don't you think it isn't fair for us who travel daily?
The pinpoint location is always wrong and could cause a big issue. I don't know if it is just in our area but it only recognizes the nearest named street which will turn out wrong and very far away. That bug can cause unnecessary charges. Hopefully you could fix that issue soon but other than that it's good
This update contains a bunch of code clean-ups for better app performance so you can continue to book Grab rides easily and effortlessly.
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