Maybe the drivers should be taught to know places and the way. I often feel mad because I have to wait long for the driver to find my place, besides I was in a famous place, like a jogging track managed by a university. Why he didn't know where the place is??? So please Grab teach them EVERY famous place or ways in the city. Thanks
Often autofills with wrong current location. And it's not GPS bc my other riding apps get it right. Drivers consistently go to silent location when picking me up at home. They go to back street when address is clearly front street. Maybe you're the app for drivers should give them better directions
Does the job, but it is very unreliable in terms of waiting time. When you book, you see taxis around and the approach time is only a few minutes. But when the ride is confirmed, you're informed that the taxi has another client to drop off first, and the waiting time become 15 minutes. And it is usually underestimated... Taxi drivers explained they cannot reject rides as they fear to be penalized by Grab. This is a bad app with a bad policy.
1 and a half hours before a photo shoot grab up and decides to suspend my account for whatever reason. This is my first time trying this app out. It's worked pretty well for my friends but for some reason this app up and screws up my day. Their appeal page isn't even up yet so thank you grab. You just done messed my day up.
Poor application without a solution! I topped up 300K, due to unbelieveble reason that i cancelled my orders then they suspended my account without any verification. Sometimes the driver too far and took my order. Sometime the driver stuck in traffic jam and took my order. Sometimes they take the order but couldnt be contacted. Should i wait forever to get picked?? One thing. How about my topped up account? Did grab return back to me?? Nope! Thats it. I wouldnt use grab ever again.
Hi been using Grab in the long time and when they've added Grab credits I was so relieved that I don't need to use my card every time. But when I bought a 500 Grab credits I can't even use it even once, I tried to swich rides so I can check if its work. It turns out that I can't even use it even if it's already deducted from my bank account. I already reported it several times and they're still not resolving it nor tried to contact me on what I can do. Dissapointing costumer service.
This update contains a bunch of code clean-ups for better app performance so you can continue to book Grab rides easily and effortlessly.
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