Pretty good actually.. it just that we all having difficulty to set pick up location, your map doesnt have much info.. what i mean is when i type in my address, this app unable to identify it ( well, uber having no problem) i try to set manually by dragging the pin, but still couldnt set it.. it will auto pick different location which is pretty far from my home.. so all i can do is.. simply put random location then call the driver to tell where i am
I am been using Grabcar 2 years already. This is first time, i get hung with ur app. I have lost info on driver after booking it. When he arrived, i was not sure if he is right driver. I took the ride anyhow, n reached my desination. Just wonder what had happened?
Grab app loads slowly. Late response from Support team. Additional help to driver if there's a picture to be added for pick up and drop off locations so that it can help them locate the places. Please add Mark All as Read, Mark as Unread, Delete All.Please fix bugs in messages. There are delays / repetitions of messages to/from passenger
What on earth are you trying to pull?! Why am I receiving a random email telling me to verify my email address? Informed people will not randomly click on email links unless they are expecting it. And you are still ignoring my issue on not being able to top-up my BrabPay credits.
Service is ok and cheap. However I was charged for the ride that I didnt get. And it was not only once but two separate occasions, and believe it or not I had complaint twice on this matter. And yet, there was no follow up from Grab not even once, as if customer complaint didnt matter at all with Grab. How remarkable. And by adopting silent policy such as this, as if Grab is protecting their unethical drivers. I had similar incident with Gojek and their response was swift. Better use Gojek next time...at least they listen ti what u said to improve it...
Why my credit card details always got deleted?? I'm in a rush today, trying to book for a car to office and the app shown I cannot enjoy the promo code because I did not register for grabpay. So I tried to reenter my credit card details again and it prompted unsuccessful for several times but I'm sure the details I inserted are correct. After 20mins, the grabpay suddenly displayed my credit card details again. This is very frustrated especially when user is in a rush. Please look into this issue.
This update contains a bunch of code clean-ups for better app performance so you can continue to book Grab rides easily and effortlessly.
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