My Grabpay was disabled due to a fraudulent earlier in my credit card. I called the help desk to update to another card but I was shocked by the sheer rudeness and arrangance of the helpdesk. I guess we need to teach Grab a lesson by using other shared riding platform.
recent update add more issues. Android pay got removed. credit card got removed. add Android pay receive "please enable Android pay for future purchase" still cannot be used. completely cannot use other payment. making payment impossible so 1 star for the rating. when selecting a bookmark location, it get selected and also unbookmark. defeat the purpose of bookmark. try uninstall and install, never get completed at 100%. guess have to stop using grab.
You guys better do something with the GPS location!! It is not correctly putting me in the right location for the driver to fetch me!! And I have changed my mobile number and updated it but whenever I use Grabpay it sends the confirmation to my old number which I am not using anymore. Do something about all these
The updating of credits into grab wallet is extremely slow....waited for more then 5mins and not updated.... This app is meant to bring convenience to commuters, not making it worst....best is when I've just updated the apps software less then 24hours ago...
Like the taxi app in SG... Cant get a ride in the mornings (during peak hrs)... Equally useless. Shows u the 'all our drivers are busy' screen quite aplenty of times. Used Uber and got me my ride easily. Sad... Another of those app that has no improvement
POS app doesn't work. In a place with full internet the app black screens after every attempted action. When I was finally able to get my current and destination locations put in, it just froze and did nothing with the booking options half loaded. Will be uninstalling.
This update contains a bunch of code clean-ups for better app performance so you can continue to book Grab rides easily and effortlessly.
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