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When navigating away from the app, upon return the screen resets to the front page and loses progress for anything you where doing. So you can't look up info when filling out a form. Also, android stored password does not work, after selecting your stored password, the login page reloads instead of signing in (normally it just filled out the fields and you press "login". Here it just reloads the same page as soon as you enter the saved pw). Frequently logs me out and I have to look up what my password was
22 people found this review helpful
Out of the gate, the app was easy to use, straightforward and cut to the chase; all while giving the user a calm confidence that their issues could be addressed in multiple ways, all determined by the user as well. I used the message option and the worker who contacted me back (Leticia C.) was professional, caring, knowledgeable and patient. She helped me get the informztion i needed and made me feel like she cared. 100% A+, Outstanding!
15 people found this review helpful
There is an issue with the fingerprint login on Android. It asks me to enable fingerprint login every time I open the app, but never saves my biometrics so I have to type in my password every time I open the app. Once in the app, it functions very well.