Included Health

7.11K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

You don’t have to manage your health alone, you’ve got Included Health (formerly Grand Rounds). Say hello to your own personal care team of fully licensed doctors, nurses and care coordinators, on staff and on call to get you the highest-quality care. Connect with in-network doctors in a flash, expert second opinions, and answers to all your health and benefits questions. This employer covered benefit won’t cost you a thing.
Updated on
Jul 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

6.99K reviews
Roop Pal
May 9, 2024
Finding care through the app is incredibly buggy and frustrating to use. You will spend 30 minutes filling out forms only for it to say that something went wrong. I've talked with support multiple times and they cannot help. The app itself has plenty of other poor design decisions and bugs. Even though it looks nice, it actually is very frustrating to use.
1 person found this review helpful
Did you find this helpful?
Included Health
May 10, 2024
We are truly sorry to hear about these issues! We'll look into this issue for you. Please send us a note at so that we can follow up.
April 1, 2024
It was a great app for me. Very helpful. Not the app's fault but since my company changed their contract, this app does absolutely nothing but provide a second opinion for me. I'm not able to view my insurance card, find docs or anything. And that's what i actually needed it for. It was great while it worked but, again, my company's contact with them changed so they no longer suit my needs.
4 people found this review helpful
Did you find this helpful?
Millicent “Minnie” Rodriguez
March 15, 2023
The app used to work great. Now, since the update, it doesn't work at all. On my home page, the "Active Care" section has the loading symbol spining & doesn't actually load. When I tap on the "messages" icon, the same thing happens. The loading symbol just spins non-stop. I went to "contact us" & got a message through that way. I was told to uninstall the app & reinstall it to see if that works. Nothing is working. I need to get to my messages. The information in those messages are important.
9 people found this review helpful