Gratified

Gratified.io, Inc.

About this app

Build long-lasting relationships between your brand and customers with SMS-based ongoing conversations! Reduce response time, increase satisfaction, and delight your customers with smart AI-driven features for your team.

Gratified reimagines customer service and communications as a more responsive, intimate experience. It combines proven CRM and messaging solutions with a modern approach grounded in market research, offering a new, more efficient way of communication.

Base your customer communications on a smart platform that incorporates the newest communication trends into tech!
- Ongoing SMS-based chats - grant excellent customer experience.
- Shared inbox – let your customers text your whole team at once.
- Customer insights – collect priceless information that shows how much you care about your customers.
- Company chat – collaborate effectively with dedicated teams and gain clear accountability with an assigning system.
- Smart AI-driven automations – increase efficiency with quick replies, and more!

What's new

What has changed:
• Bug fixes and performance improvements.