MUSE Loyalty Programme

M.C.T. FZE Limited Liability

About this app

Welcome to the MUSE Loyalty Programme, reimagined with you in mind.
Explore and access a collection of 700+ fashion, beauty, and lifestyle brands right at your fingertips - from regional icons like Level Shoes, FACES, and Tanagra to global favorites like L’Occitane, Ralph Lauren and more (where applicable per market).

With the MUSE app, seamlessly access your exclusive benefits, a discover and book a curated edit of lifestyle experiences, and browse regional brand offers from the brands you love.

Download the MUSE App to:
- Check your points balance, view your purchase history, and manage your account
- Unlock rewards and benefits as you elevate through tiers - from a welcome gift box and birthday bonuses, to early access and exclusive invitations
- Collect and redeem points across luxury brands, in-stores and online
- Book lifestyle experiences from MUSE brands and leading partners

What are you waiting for?

Ratings and reviews

What is this? why did the app taking the points and keeping us wait for so many days for the VOX voucher? Or was it just a clickbait to get user informations. This is very frustrating and unprofessional from your side. If you can't provide vouchers then don't put it up there and keep people waiting for you and at the end to be found out there are not enough vouchers.

A bad experience. The app does not allow to earn points when you use part of your points for purchase. I paid mostly through credit card (almost AED 1000) but used just 12 AED worth of points but never earned any points on my transaction which is absurd and totally negates the point of the app.

The app is good and so is the chat feature. The assistance provided is prompt and if needed their agents don't hesitate to give a callback to you to clear your doubts and reassure you, in case of escalation they make sure they take care of your case well. What ruins it for the application is the stores they've tied up with. Some stores offer experiences par excellence such as Ghawali but my consultation at Faces was really terrible, not that it was the fault of the Muse app, but it was bad!

What’s new

With a refreshed design and smoother performance, we’ve enhanced the MUSE app experience so you can easily manage your rewards, points, and account—plus enjoy exclusive member benefits, offers, and more.