I have received one close to expired item (Rice bag). I have raised complaint to Grofers. The team has come and looked immediately at my house and given fresh Rice bags. Really good quality and prompt services. No one can compete Grofers in services and quality. Totally satisfied. My suggestion to others also atleast you try once this service you will also loved it.
Really nice app and shopping site. All items in this app is lowest price rather than market price. Only some times delivery person do unprofessional behaviour. But if you are taking about grofers . Really unbelievable. I really satisfied with service, product, price etc. I am purchasing items for so long time by this app. Really so good till today. And I can't say for future service. But I hope it will be remain same good service in future too. Thanks Grofers
Delivered few items in my cart and status was like delivered all products... Delivery boy is not concerned and I keep on sending mails to Gofers.. I get a standard reply like one of our executive will get inTouch..its been 3 days and no executive nor deliveryboy called and solved the issue.. My money was deducted but didn't get items I ordered.. Never use grofers.. Bigbasket is lot better than this
Grofers is the next big thing for online grocery shopping. They help you to receive quality products on almost all occasions with good abd really cool and cheap deals for the items ordered. Wonderful delivery system with user friendly staffs. All in all a nice platform to collect your daily needs. Keep up the good work Grofers. Only wish continue giving quality goods and don't just fade away in the competitive market.
They always miss a product or two. Refund will not be received by you but instead in their grofer wallet for reutilisation. Item missed (out of stock) will be of less than Rs.500/- value. You will know that an item is out of stk only & once you pay for it.You cannot reorder it under free delivery so now you either have to pay them more to avail free delivery or else you pay delivery charges. Eventually you end up paying more for their stupidity/cunningness/etc.
Late delivery if u order today in the morning they will come tomorrow that too at night..no express delivery available now.. U are adding services but on the other hand increasing the delivery time evry day. Plz improve this.. Grofers are the best but let them be best only..
Postpaid Grocery, now a reality!
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