GROHE Sense

2.4
610 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
Shares Location, Unrestricted Internet
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About this app

"The GROHE Sense app is at the heart of the GROHE Sense system, which offers you protection from water damage. The app allows you to continuously monitor and control your GROHE Sense and GROHE Sense Guard - at any time. Learn more about your water consumption and the associated costs.

- alerts you of pipe breaks, leakages or unusual waterflows
- monitors temperature and humidity in your home
- warns you of the risk of frost
- shows your history of water consumption and related costs"
Updated on
Apr 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
591 reviews
charles saints
May 17, 2025
I believe problems trying to reconnect sense guard are caused because the phone tries to always use the default connection settings. I use a tablet that does not have a cellular connection, and the app finds the wifi connection, and then I am able to complete the connection using the app. Otherwise, the app works perfectly.
2 people found this review helpful
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GROHE
December 15, 2021
Dear Charles Saints, Thank you for your review. We are not aware of any current issues with the "Pause" function and would really appreciate it, if you could reach out to us at contact@grohe-sense.com, so we can inspect your case and see if we find out what is not working correctly. Regards, Your SenseGuard Team
Trym Skaug Johannessen
August 19, 2021
Keep blinking yellow (orange), can't connect no matter what I do. No explanation with any documentation and no solution. The only thing close is to get a "Profesional installer" to probably do the exact same thing I have tried already. There is too much development when it comes to the looks of the app and to a absolutely useless product (when it doesn't work). Normally it's the other way around. Tell me what to do rather than just say error or can't connect. What should I do next? Troubleshoot?
7 people found this review helpful
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GROHE
September 10, 2021
Dear Trym Skaug Johannessen, Thank you for your review. I assume you are talking about our GROHE Sense Guard. We don't have enough characters here to give a full explanation and would appreciate it if you contacted us directly at contact@sense-guard.com. I am sure we will find a solution. Regards, Your SenseGuard team
Kim Åström
October 17, 2023
This is about the worst I have experienced. The QR-codes in the manuals point to invalid addresses, the app name doesn't match (grohe ondus vs sense), the registration process is unintuitive, but worst of all, after overcoming all usability obstacles, the device still fails to connect to my WLAN after two hours of attempt after attempt. WLAN signal is strong and all other iot devices have connected properly. If the chinese can do it, how come a German "quality" product doesn't get it right.
4 people found this review helpful
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GROHE
November 3, 2023
Hi Kim Åström, we are sorry to hear that you have had unpleasant experience with our App. We kindly ask you to please reach out to our customer service at helpdesk.senseguard.com, so that we can assist you better. Thank you and best regards, your SenseGuard team.
Content rating
Everyone
Shares Location, Unrestricted Internet
Learn more

App support

About the developer
Grohe AG
service.de@grohe.com
Feldmühleplatz 15 40545 Düsseldorf Germany
+49 175 5008093

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