Customer service is hit/miss I was having issues w a coupn code and used live help. The 1st time I was given the runaround. I tried again a few hrs later & got a rep that was very helpful and informative. Although I got my needs met, i would have liked to get it done in the beginning.
Shopping Cart It'd be great if there was a shopping cart to load up so I didn't have to buy each coupon separately. I have no idea why Groupon has not thought of adding a shopping cart since every other shopping site has a cart. It is just easier...
Useful for Deals Overall I have to say that Groupon, despite not utilizing it that much as many deals allowed to have surprised me and these deals are particularly useful especially when it comes to local events such as beer and wine events. I like the Local Deals because sometimes I been to these events although with different purposes than the indicated voucher goods and services, but overall pretty enjoyable. No issues or problems.
Be careful! I purchased a Groupon for house cleaning. Over 3 days, I called the company 4 times and left 4 messages to schedule an appointment. I still haven't heard back from the company. I contacted Groupon support to cancel the order. I was told that after 3 days you cannot get a refund, and it was suggested that I give the Groupon as a gift. Who the hell wants to use an unresponsive company for anything?! And this wasn't a cheap Groupon either. Groupon needs to better screen its companies!
Wrong size I ordered a medium and large pair of khaki joggers and received 2 larges. Son disappointed! Otherwise shipping was fast.
Always a good deal Been using Groupon for years,and now my friend in Oz tells me they have it there.
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