I 've been fairly happy with the quality of the products I've bought and pleased with the quick service on the odd occasion when I've been disappointed. The only exception is an issue I had with Canada Post delivery....they delivered my parcel to the wrong address and Groupon left me high and dry. It worked out but only because of the honesty of one my neighbours.
I love groupon! The only reason i gave 4 instead of 5 is a few instances of "technical difficulty". It has happened a few times, that an old card was run( my fault for no checking!) And when i went to order with the correct card #, groupon wouldn't let me order because they said i already met my purchase quota. I have spoken with cust svc about it, and apparently it cant be overridden?! I missed a few good deals, but there are always more!!
I've been grouponing for years, the app needs some work on its local map feature. I still have to search from my computer. Their customer service has been slipping too as of recent. Instead of receiving groupon bucks that never expire, now you have to buy something in 24 hours on returns.
This is only a selling site. They don't resolve issues you have with products. So you're SOL if you get the wrong product like I did. Merchants hide behind the cover of Groupon and don't make it right. Buyer beware. Worth paying the extra to go to the source of the product
Brilliant app...anything you can possibly think of here. A little annoyed that some items say delivery to UK mainland only and don't deliver to my postcode since Aberdeen now seems to be an island of its own but hey still full marks 😃
Worst in customer service. The businesses they advertise are most of them frustrated from groupon and they don't let you redeem them. Groupon doesn't have good relationship with many businesses cz when businesses ask them to stop selling more groupons , they don't. Also some businesses are closed and don't contact you or communicate with you and in that situation groupon doesn't help the customer. Please don't get caught up with groupon. Once i finish all my groupons I'm closing my account.
Thanks for using the Groupon app! Here at Groupon, we strive to deliver the best deals to you by improving your experience every time we release a new version of our app. Our updates include many new features, improvements and bug fixes.
Here are some new features in 16.15:
- Search for a restaurant name or type of cuisine within nearby delivery & takeout results (Denver/St Louis/Chicago)
Free samples, weekly ads & a coupon everywhere you shop inside The Coupons App!
Coupons, deals & Black Friday ads for Macy's, Kohl's, Walmart, Target, Groupon
The best local savings & offers for your favourite restaurants, shops & brands