Pretty sweet I have used Groupon for quite some time. The deals are decent and the app is consistent. My only issue is with the lack of vetting for businesses. There have been a couple cases where I have purchases a Groupon for a small business and spent weeks trying to get in contact or schedule an appointment with them. Not Groupon's fault obviously and I will say Groupon very quickly handled my refund once made aware of my issue. Thumbs up!
Love Groupon I love this app! However the vendors that you buy Groupon from are sometimes not nice when you mention you have a Groupon. Not Groupon fault but maybe do an update that you can rate the vedors? That way we can rate how nice they are or how rude they are? That would be so cool are helpful to us buyers so we can skip the ones that make us feel like crap for buying this at amazing prices. Because that's how some vendors make me feel!
Chat option customer service I purchased a deal through Groupon and realized it was the wrong location and then cancelled my order. I started a chat and asked why I couldn't re-use my coupon...unfortunately my coupon was for a 1 time use. The rep was nice enough to see that it was an honest mistake and gave me Groupon bucks to make up for it. I recommend Groupon to all of yous! Prompt response and great service!!
Decent deals but mediocre quality The app itself needs improvement. It doesn't have memory on searches. So if I leave the app and come back I need to go find the item I was searching again. Also my delivery settings aren't easy to find without going through the purchasing process. I haven't been too impressed with the quality of the physical items I've bought but the service Groupon have been great.
Will Not Work After Update I got a new phone (Samsung Galaxy S7 Active) so all my apps updated and ever since that happened, this app will not work properly. It will not allow me to set my location. I can type in a city but when I touch it to select it, it doesn't allow me to do so. Uninstalling.
Always a great deal! One restaurant went out of business before we could use our soon-to-expire Groupon (actually, Groupon had already allowed us to extend the expiration date). One quick live chat convo with a super-friendly employee, and a full refund of Groupon Bucks appeared in our account!
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