Very good opportunities in this app
HTC u ultra, good app. I've ordered 2 trees last week still not received been thru the help and it says wait for tracking number then use green button in App to track order. There's no tracking number and no green button wat I do. Leeds UK. Otherwise I love this app PS this is first problem in years of ordering!!!
I got a groupon but, for personal reasons, I was unable to use it. When i requested a refund, groupon keep telling me, look at the fine print, no refund, have a nice day, then closed my ticket. I had to open 3 tickets before someone from groupon finally did what they kept telling me to do, and looked at the fine print themselves were it clearly stated refunds would be honored. It was only then that they told me, we normally don't do refunds, but this time we will. I spent days trying to get Groupon to honor their own fine print, they will do anything to keep your money. Be very careful if you use this site or app.
The app is good but when you need to make a change customer service is not good. They give you so much trouble refunding a groupon for groupon bucks, instead you have to contact them for a exchange or trade in program that takes 2 days to process and it takes a long time for no reason. Update the app so you still cancel the groupon, even on Sunday when groupon is cxl'd. If you do a credit program that would be a better experience.
Customer service is terrible. Don't trust the hotels. Just got an invite only deal and couldn't get it to work. Contacted customer service to have Paul A tell me I never received the email invite and I must be mistaken becuase I cannot have this deal while I'm looking at the email in font of me. Turns out my app was logged into my husbands account so of course he didn't get the deal, I did. So I figured it out on my own. I did get the deal but they are just so unwilling to help you.
Purchased a product on here which broke after the first use. Refund not offered because of a 30 day warranty even though the item was not used before. Not able to review the individual product so can't leave a warning for others. Deliberate way to take people's money and offer no compensation. Customer service dismal. Be careful of purchasing any product on here.
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