I have been using this app for a while now, instead of the website and have found it is incredible. Easy to use and find deals close by and further afield. I have seen a few glitches like the scrolling going to top when not wanted and sometimes on payment page but other than this I have had no issues. I get through to live chat easy and the few issues I've had with delivery have always been sorted quickly...refunds where necessary or other options given. Just be firm if there is a resolution you want, as many of the items are 3rd party. Would also be easier to be able to use android/google pay.
Lots of great deals for merchants in my area and for merchandise that can be shipped to my home. However, shipping sometimes takes forever & twice I've later gotten an email saying the item I purchased was no longer available. But they refunded my money without issue both times.
Whenever I am scrolling through the results, it will automatically refresh and take me to the top. This is frustrating being that I wasn't finished looking at deals. This glitch does this numerous times when in the app. Please fix asap! :-/
While their customer service and returns policies are good, there is an insufficient number of local deals, and what is offered is not very appealing. The other pet peeve is the app makes it impossible to search out of your local area. When traveling, I have found it impossible to look for deals in the areas I am visiting.
This is one of my favorite tools for exploring an unknown city. You can get a great idea on the areas, Fun things to do, and learn about events you wouldn't have on your radar. We have parkoured, settled,fished,seen stars and much more. I use this and Ebates together for even more savings
Great resource, but lacking in title specifications such as employee specific coupons versus business, should be more prominent. Then when you realize the mistake, it's too late to cancel and switch it. There should also be a way to make appointments on Groupon. Travel apps offer specifications.
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