Groupon has great deals but I have to say I'm really unhappy with their customer support. They do not have a phone number. I been going back and forth with emails for the past 6 days getting different support reps with out being able to solve my problem. They say " please give me 24 to 48 hours to solve the problem" it hasn't been solved yet and I'm surprised that an app that has 50 million downloads can't have a customer support number... people have better things to do with their time... just terrible
I really enjoy Groupon. The only issue I have is I seem to get a ton of email ads each day, all from different areas of Groupon. It gets to be a little annoying deleting all these emails each day so my inbox isn't overwhelmed. I gave 4 stars for that reason. Most of what I have ordered has been great. Some times, orders take longer to arrive than I would like & some f the jewelry (earrings mostly) have been too small for a young child to wear, let alone an adult. All in all tho, a pretty nice experience.
I enjoy this app and althouth I am not sure exactly what I am looking for, it's full of great things to do and purchase. I'm looking forward to treating myself and my daughter,who has been hospitalized,3times already, since Spring! She is going to be a good candidate for the best possible massage therapist in Gainsville Area 💖
We love groupon.. We use it all the time for good deals on things to do and products. The customer service is great too. Any time I've had a problem with anything they've always refunded given me a refund with no hassel.. I recommend it to everyone..
I don't understand why Groupon continues to display ads which overwhelmingly exclude pictures of people from all race categories. It's 2017 for goodness sake. What a turn off to see that only whites can enjoy paint night, botox, and a nice restaurant. Groupon, you really need to remedy this. No excuse.
The deals are good and I've not had a problem with customer service. However, the app itself would be more useful if you could have the option to read all or "see more" reviews on the items/services you're viewing. Instead, the app only shows you a preview of the first 3 or 4 reviews on a product or service out of the many submitted. As a person who actually reads reviews to get better insight about the quality of what I'm interested in buying, this is a major inconvenience. Not sure the point of displaying the reviews on the app if you can't actually read them there.
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