
A Google user
Latest version of the app is bloated and harder to use. The new imaging processing function for check deposits often fails to work properly, requiring multiple retakes before it captures the data correctly: if at all. It couldn't even process one where the routing and account information was clearly printed in black on a white background. The photo is clear, well lit, and all text is easily read by the human eye. There is no easy way to access a manual mode. The images displayed aren't cropped to the actual check boundaries and not user reviewable before submission. DEVELOPERS FAILED
32 people found this review helpful

A Google user
Using this upgrade has been a very frustrating experience. Even when it does work the navigation is not friendly. I have three accounts that I need to manage almost everyday and I keep having to re-enter my password, it keeps losing my thumbprint access and keeps asking me if I want it, even though only one account can have it. Now, for two days, it won't log in, keeps looping back to username, no error msg. I'd gladly give up the extra bells and whistles for the old app that actually worked.
26 people found this review helpful
Grow Financial Federal Credit Union
August 21, 2019
We’re sorry you’ve had this experience with our app, Mark. We just released a new consolidated view feature that allows you to link all of the accounts you’re on. Please call our Member Contact Center at 800.839.6328 to get set up. We're aware of the looping issue and are actively working to resolve. We’ll update this reply as soon as we can help.

A Google user
I'm kind of disappointed in the change. Over all the app is fine, but the budget module is no where near as nice as what it was before. This goes for the website as well. It's not intuative and some of the functionality has been lost. For example, I can't budget my external accounts for some reason. I want "Flourish" back. I'm still hopeful that future updates will improve this feature and many others.
12 people found this review helpful
Grow Financial Federal Credit Union
July 8, 2019
We're happy to hear that your overall experience with our new mobile banking app has been good. We will be making continuous improvements to the system moving forward, so we appreciate you taking the time to share your feedback on the budgeting widget. We will be sure to pass along to our team!