It won't even load up when I tap on the app. Uninstalled and installed again and still won't work. I have done this a few times now, no error messages. When I do get onto the dash board I can't top up or see my usagethe circles just keep going round. I Can only top up when going onto the website.
Pointless. Even the engineer who came and installed the smart meters told me that the app was a waste of time. You wait for ages for it to "get your balance" only to have it say they can't do that right now. Trying to transfer balances? Don't bother, it still can't "get your balances". Complete waste of space!! Edit March 2018. Still a waste of time and effort to use.
Absolute shite. For 2 payments in a row, it has taken double payments. So because I pay through app you only refund by cheque, so I have to wait over 2 weeks for my money back. don't get too fat on the interest you make on this scam.... Bye bye eon.
It's forgets your user name and password and doesn't even pre-populate meaning you have to type in your details every time. Google web browser remembers login details so I always use the website over this app.
After a event update,the app now states it has force closed. Even before the update,it would take a very long time to get a balance. Now I have to go through the headache of finding the number to top up by phone. The smart metre was designed to make it easier. The app doesn't correspond with that.
When I first installed the app it was brilliant, could top up no problem from anywhere, then it started to get slow showing balances, thought it may be my Internet, now it won't even load up, the reason I came here to check if anyone else was experiencing this. Seems like everyone is, has there been an update to the app that has typically made it worse than it was?
E.ON Rewards has closed and it’s no longer possible to exchange your E.ON Reward Points through our app. For more information visit eonenergy.com/rewards
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