Halifax Mobile Banking

Lloyds Banking Group PLC

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About this app

Extra easy, quick and secure

See what your money’s doing, anytime, anywhere.

Discover why millions of current account customers choose our app.

Our app is there for you, whether you’re on the move, at work or just relaxing at home. Tap, log in and check your balance, make payments or plan for your next big dream. Being there for you, it’s a people thing.

FEEL AT HOME
• Use your face or fingerprint to log in faster and more securely.
• Just open the app and explore your spaces to get quick access to everything you need, from statements to investments.

NO CARD? NO WORRIES
• Whether your card is lost, stolen or simply misplaced, relax knowing you can freeze it, order a new one, or look up your card details.

BE IN THE KNOW
• Stay ahead of your bills - your upcoming payments summary lets you know what’s being paid and when.
• Spending insights helps you understand where your money goes every month.
• Check your credit score and get personalised hints and tips to help you stay in control of your money and move closer to your big dreams, like getting a new home.
• Never miss important updates again: personalise your notifications to stay on top of everything.

IN FOR A PENNY
• Make every penny count with Save the Change. It rounds up what you spend on your debit card to the nearest pound and moves the change into a savings account.
• Get cashback from your favourite retailers with Everyday Offers.

CONTACTING YOU

We won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname and either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Any text messages we send you will come from Halifax .

IMPORTANT INFORMATION
Mobile Banking is available to our Online Banking customers with a UK personal account. Services may be affected by phone signal and functionality. Terms and conditions apply.

You must not download, install, use or distribute our Mobile Banking apps in the following countries: North Korea; Syria; Sudan; Iran; Cuba and any other country subject to UK, US or EU technology export prohibitions.
Please note that features that require the use of your device’s phone capability, such as Call us, won’t work on tablets.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Cashback Extras is available to Halifax bank account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

Fingerprint Sign-in requires a compatible mobile running Android 7.0 or higher and may not currently work on some tablets.

Save the Change® is a registered trademark of Lloyds Bank plc and is used under licence by Bank of Scotland plc.

Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Ratings and reviews

cluttered mess of an app, clicked notification popup to approve a payment, it opened the app but didn't take me to the approve screen! So where is it if looking manually? must be tucked away somewhere behind multiple menus?? need a clear way to view things awaiting approval! this ain't good enough! a notification bell at the top seems like an idea too! anyway, I had to force close the app and open it again for the approval to appear . but by that time my payment had expired... dreadful!

The app freezes under Android 15 on a Pixel 8. Everything works fine until logged in at which point the Halifax screen refuses to respond to touches anywhere. Update: I've discovered the reason and it's down to terrible app coding by the Halifax. When you reinstall the app and reach the main screen the app overlays "helpful" suggestions which are *exactly* the same colour as the main screen so almost invisible. Unless you click exactly on the suggestion's "X" the screen becomes unresponsive.

Don't get clear warning or comms about fees or charges etc beforehand. Giving me no opportunity to rectify. Can't find transactions or balance going back beyond 12 months to verify the charges. Contacted via the app chat, it failed every time i tried to log back in, causing the customer service rep to time out and close my chat. Turned out there was no fee. so the app initially gave me the wrong information. Not to mention all the latency and log in fails even though I used biometrics.

What’s new

This update includes behind the scenes security enhancements to keep you safe whilst mobile banking. Nothing visible, just stronger protections.