Excellent app and customer service I love grub hub! Their customer service is also excellent. I had to cancel an order because the restaurant called and didn't have the large size of a dish we ordered and wouldn't honor the same price to give us 2 smalls which they said would be the same amount of food. Grub hub called right away to find out what happened and gave me $5 off my next order for the trouble!
Unreliable 2 out of the 2 times I used it The first time, the driver was over an hour late. The second time, I got an email that my order was received and being prepared. The food was estimated to arrive at 10 pm. At 10:15, I called the restaurant and the stated that my order had been ready for a long time and that the driver was extremely late. More than an hour later, I got an email stating that my order had been canceled. Extremely unreliable and all around bad service. NEVER USE GRUBHUB!!! There are far, far better services available!!!
It would be really nice if the app would ask me whether I want food delivered or picked up instead of just defaulting to deliver. It's kinda awkward when the delivery guy shows up and I wasn't expecting it.
Grublove Can fail sometimes, but they always make it up to us. Great, speedy, and effective service. Always try when in a new place!
I love this app!!! After being out working all day I generally don't wanna go anywhere when I get home and GrubHub is freaking awesome. Can be a little pricey at times with delivery fees but to me it is totally worth it. How many places can deliver sushi, bbq, and burgers? Not many. Keep being awesome.
Drivers have no standards I use grubhub as a write off. However, it's unbelievable how often a driver doesn't check my order. Their customer service always makes up for it, though.
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