Unreliable 2 out of the 2 times I used it The first time, the driver was over an hour late. The second time, I got an email that my order was received and being prepared. The food was estimated to arrive at 10 pm. At 10:15, I called the restaurant and the stated that my order had been ready for a long time and that the driver was extremely late. More than an hour later, I got an email stating that my order had been canceled. Extremely unreliable and all around bad service. NEVER USE GRUBHUB!!! There are far, far better services available!!!
Drivers have no standards I use grubhub as a write off. However, it's unbelievable how often a driver doesn't check my order. Their customer service always makes up for it, though.
Love it I get off work at 3am do its nice to find things open that deliver and i like that i can use a cash tip its an awesome ap
Wish more variety It's a great app, very convenient, but I wish there was a bit more variety. Bitesquad has more, but it's way more expensive.
Understandably Clunky Just like the title says, it's a clunky interface, but considering what it does I understand.
Can't Live Without It I can't say enough good about it. Easy, convenient, GREAT coustomer service. I just love love love this app and this company. We have been loyal customers for almost 5 years.
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