Worst service ever! This app made me lost my lunch, I ordered 2 pizzas from pizza rev, they texted me saying that the restaurant was making my order so they were supposed to be delivered at 1:00 I waited until 1:30 to call the restaurant and they told me that they didn't get any order from GrubHub so then I called customer service and they just told me that their system was too busy to transfer my order. I was hungry and I couldn't eat because I wasted my whole lunch waiting for my order.
They are really bad at correcting messed up orders and charging even when the food doesn't get delivered. Other then that it's decent
Not enough resturants. While this app is easy to use, it is lacking in other places. The variety of resturants or lack there of are not enough. One great part about this app, however, is the delivery fee is low. It is usually between 1.00 and 3.00 dollars. The delivery time will very based on where you order from.
Delivery times are always wrong The estimated delivery times are always off and the wait time keeps increasing every few minutes in the app tracking. After I check out I get an email with a delivery time that usually matches the initial time stated in the restaurant info, but at the same time I also receive an app notification with a different time that is 10-20 minutes later than the other estimate. The estimated time keeps getting delayed until finally get my food after 90-120 minutes. Why can't the initial estimate just be correct?
Almost 5 stars... Could be better at categorization and filtering.. also not a big fan of inflated prices and delivery fees for some restaurants.. otherwise, the service and apply are great.
Convenient Good app, pretty quick order processes. The companies in my area are expanding though they have some pretty steep delivery charges and minimum order prices. Average is $20 minimum with a $5-7 fee. Otherwise I love the app so far.
Grubhub eGift Cards are here: Grab one today and give the gift of great food! Just click "gift cards" in the menu.
We update for better service all the time, and we're hungry for your feedback - it's the secret ingredient to always improving.
Download the free Just Eat app now to order from 20,000+ UK takeaway restaurants