This is the least burdensome way to order food on the web. The time window for delivery is usually about 45min to an hour so keep that in mind, however most of the higher rated places deliver much faster than the app estimates. Also you pay before it is delivered (including tip). They just hand you your food at the door and some places make you sign for it. No showing a card no need to take out your wallet. Very Easy.
I've used this service multiple times and have easily spent hundreds of dollars using it, sadly having said that I cannot recommend this app to anyone. Ive had issues a hand full of times and it has recently become evident the costumer support isn't there to help me it's there to shrug me off and is indifferent to whether my issue (on their part) is solved. Again, this has happened multiple times and I'm am no longer willing to take this gamble.
This app works fine until you try to track your order. I always get an error when tracking and no restaurant reads the delivery request. So I can't tell them not to ring the doorbell and I don't actually know when they'll arrive. And heaven forbid the drivers check the order. Good luck.
Absolutely ridiculous customer service. Cannot log into my account, talked to a representative on the phone and told I HAD to talk to a member of the online chat team. Chat representative told me I had to email customer service. At this rate I will be taking my business elsewhere to a company that values its customers
Had a GrubHub gift card so I figured I would give it a try. After placing the order and waiting over and hour the order was cancelled without any explanation. Gave it another try today said 40 minutes but arrived 30 minutes late and the food was cold
I would like to see the hours of operations for each place I'm ordering from so I dont have to go through the process of being refunded because they are close to closing and have no more drivers for deliveries. (Update 5-9-17) hours of operation for each store has been added and out of all the delivery apps this one is really easy to use and the prices are very fair. This is my go to app for food delivery when it comes down to a last minute dinner decision. Most importantly, you don't get ripped off through delivery fees like some other food delivery apps **cough Postmates cough cough**
Throw another log in the fire and order delivery. This update makes the Grubhub better than ever with a few behind-the-scenes updates.
And if you’re feeling all warm and cozy with our app, please rate us in Google Play.