I love my Bank! I love GTBank! U guys are at the forefront of revolutionizing Nigerian banking system. Didn't know the new app notice I've been receiving required a fresh download instead of upgrading the former. So took me some time to get here. Been in and going through and yes, its high tech secure banking with fun and ease all in one! Thumbs up GTB!
The app is very slow. I am unable to sign in after every 3days. Once i delete and reinstall app it works fine again. One should be able to verify/confirm transfer details before proceeding to final approval. I use a samsung S6edge with ultra fast internet speeed. Pls look into in
Pls try to make changes to the western union options in the app not all western union transactions has question and answer anymore and middle name should be optional so we can make use of it. It has never worked for me once but anyways the app interface is good and it's working fine
From one of the reviews, I can see that there's a claim that the updated version of this app has taken care of the "Finger is not verified" bug. Apparently, it has not. I just downloaded the app now and that's my experience. I had to go into the application manager to clear the app data and cache to setup the app all over again before it worked fine. This is not good UX, please fix!
I normally don't write reviews for apps on playstore but i am so displeased and annoyed with this Gtworld app that i decided to bare my mind. Its the worst app ever. Logging in is hell. Always saying error. It would be a mistake to depend on this app in the event of an emergency. I hope GTB bank staff will work on this app because its so annoying and almost tempting to port to other banks with better mobile apps.
A well thought out app and lay out is friendly. But it has a problem that makes using it frustrating and time consuming. It takes eternity to reach the server even where there is 4G network and other data hungry apps are working very smoothly. This makes providing feedback/complaints practically impossible.
1. You can now sign up (open an account) with your BVN
2. Your BVN details is now displayed on the side menu inside the app
3. Improved account history ordering
4. Forgot PIN option
5. Airtime purchase and transfer via phone number now shows your device phonebook
6. Bugs Fixes and enhancements.