The device has a lot of promise. For a 250-300$ device, this app is a big let down. The printed manual and app have not helped me to get the app paired for controlling my installed fan. The connection light just blinks continuously when I try to pair. There is no indication as to why it's not working. I'm guessing that it is not pairing Bluetooth. There is no FAQ or forum on the web site. I wonder if I'm one of the first people to actually try this thing. It's annoying to feel like I'm a full-price beta tester.
For the $250 price tag, you'd think the app would be impressive. Quite the opposite. So miserably disappointing. You have to pair every time you want to change a setting! The timers only control the fan & not the lights. It was already installed before we realized how horrible the app is, so guess we're just screwed.
The app is meh. I get it to work fine. No real issues there. My big complaint is the hardware switch that comes with the fan. I've had to replace it once and the replacement is starting to act up now. I've had the fan for less than 6 months. The fan itself is fine. The switch is junk.
You have to get your app working, because other wise you will loose business for sure with all those bad review. Never work i uninstall and try to reconnect manytime but it us not working at all. no result the same as Francis Esmonde-White I try to email them to find out if they can help me never answer. and do not try to call them no body will ever answer the phone on old for over 30 mn. Y
Love the fan .Adam an company were great .only down fall doesn't work on older version of Android
The app is worthless not worth the price or the hassle. Avoid this product