Download fail I will cancel my subscription. The whole reason to buy it was ease of access to good quality contect. Dont have time play around to read a paper on sunday morning. Fix this
Rubbish Was reliable but now flaky and, in past two weeks, I have been unable to open any content. Wasting my money and it hurts. A former loyal Guardian reader.
I like this content but in the last few days when I try to download new issues the download fails immediately. I have reset all data and also uninstalled and reinstalled. Guardian please help before I unsubscribe please. Update 14/10/15: issue resolved. Thank you Guardian.
Needs more work I give up. Cancelled subscription. Keeps crashing, page formatting is messed up. No ability to report errors or comment. Are there any cartoons?
Stopped working As of 10 Oct, as others have reported, won't download. And if you phone support they say they're closed! Fixed after 2 days, so whole weekend without the Guardian and the Observer. I'm considering whether to continue with subscription. Later: I've given up now. Blank (missing) pages too often, and fed up with small text size. The live app, which is free, or cheaper if you want no ads, is much better.
Great content, terrible app I'm a loyal reader but the constant issues with downloading are inexcusable. Years of terrible service and hours of wasted time trying to download completely inaccessible content. The app is great when it works but it so seldom does. Give up and use the other guardian app, this one simply doesn't work.
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