I thought that this app will really help us in our comfortable stay but when I booked the property they confirmed that it was an AC property, however now after booking they are now confirming it's a non ac property, when only 15 days are left to reach there and we have already paid around 7000 advance to which is non refundable amount and we were 13 family members who were supposed to be a guest there. No likes from me.
Love this app, i have stopped searching in make my trip and goibibo for accommodations Very helpful for group's and also for individuals as they have the best home stays and maintains great transparency. But have only one complaint that they are forcing us to pay the full payment after some time even the App shows and allows us to book for a minimum amount.
The GuestHouser team is a team with no work ethic. They promise a refund but never fulfill their it. We were a group of 8 in goa where the apartment we booked though this app was completely opposite of what was promised. We called up their support team to check if they could accommodate us elsewhere but they couldn't. Fair enough! However, they went on to assure us that we will receive a full refund and we can look for other options there. Based on their this feedback we went ahead and booked a separate hotel but after our trip they have denied any such promise made to us! A bunch of cheats! Please do not book through this app!
Worst customer service. They cancel bookings just 4 days before the trip and provide no alternates. No tie up with hosts and block customer's money. In the name of providing alternative options they try to extract more money out of you
Worst app... It's a trap don't fall for it. They accept the bookings and collect full payment and just 2 days before your stay they will call you and say there is no electricity and hence the property cannot be made available. Then begins the real fun, they will make you run around for months for refund. It's been three months and I am still awaiting the refund !!!!
This is the worst app ever. I cant even book a hotel of my choice it keeps on saying sorry your request cannot be confirmed. Worst app seriously. Pathetic customer service as well the guy keeps on disconnecting the call without any reason.
Best travel app for hotel & vacation rental deals for your vacation trips!