
Lindsey Moyer
It has been increasingly difficult to receive timely responses since our previous representative left the company. When we hear back, we are often told that the reminders were not sent out due to a "glitch" in the system, which has resulted in multiple reminders not being delivered. This had led to frustration among our clients. We also have trouble linking pets to the client account, which complicates management of the messages. The app on the clinic end is incredibly slow and crashes.

Jeni Rein
This app is sooo wonderful! Calling this extremely convenient and easy to use is an understatement. No more waiting on hold for 20 mins or disconnected calls and hang ups. I just jump on this app, type out a question and that's it. My vet always answers in a timely matter when she's between appts or by the end of the day. Super time saving for my vet and super easy for me. I love that!
19 people found this review helpful

Lynitta F
Dr. Martin [Island Veterinarian Group] was able to communicate timely and detailed information to me within a matter of minutes, which, in turn, I could read whenever convenient to do so. This app is a game changer and makes me feel like my fury family member is just as important as a human one with regards to receiving timely care and consultations. Staff are responsive and have quick turnarounds. The level of detail is excellent, and ease of accessibility is on point.
10 people found this review helpful