PetsApp

PetsApp Ltd

About this app

Chat to your vet
Fluffy not quite right? Spot looking off colour? Dr. Google got you scared witless? Get personalised pet care advice from the veterinary team you know and trust.

Video consultations
Face-to-face consultation with your vet without leaving home. Stress-free for you and your pet. Best part is, no vomiting in the car for Spot, no cat carrier for Fluffy.

Book appointments
Need to go in? In clinic appointments just got easier too. We get it, nobody could love Fluffy and Spot more, but life gets busy. Book at a time convenient for you.

PetsApp can help you:
- Speak to your vet to get answers on your pets health.
- Determine when your pet does need to go in, and how urgently
- Better understand your pet and their needs
- Get advice on longer standing conditions whenever you need them

Ratings and reviews

It has been increasingly difficult to receive timely responses since our previous representative left the company. When we hear back, we are often told that the reminders were not sent out due to a "glitch" in the system, which has resulted in multiple reminders not being delivered. This had led to frustration among our clients. We also have trouble linking pets to the client account, which complicates management of the messages. The app on the clinic end is incredibly slow and crashes.

This app is sooo wonderful! Calling this extremely convenient and easy to use is an understatement. No more waiting on hold for 20 mins or disconnected calls and hang ups. I just jump on this app, type out a question and that's it. My vet always answers in a timely matter when she's between appts or by the end of the day. Super time saving for my vet and super easy for me. I love that!

Dr. Martin [Island Veterinarian Group] was able to communicate timely and detailed information to me within a matter of minutes, which, in turn, I could read whenever convenient to do so. This app is a game changer and makes me feel like my fury family member is just as important as a human one with regards to receiving timely care and consultations. Staff are responsive and have quick turnarounds. The level of detail is excellent, and ease of accessibility is on point.

What’s new

We’ve made a couple of bug fixes to keep things running smoothly! As always, thanks for using PetsApp — more to come soon!