Guzman y Gomez (GYG) Mexican

Guzman y Gomez

About this app

Craving delicious Mexican food that's made with real ingredients? The GYG App has you covered!

It's packed with NEW features designed to bring you all your GYG favourites with zero hassle. Whether you're craving our iconic burritos, nachos, or tacos, we've made it quicker and simpler to satisfy your hunger.

There's a reason why the GYG App is so loved!

SCORE POINTS, REWARDS & EXCLUSIVE DEALS
Become a GOMEX Member for FREE and get rewarded every time you eat GYG.

EASY ORDERING, FAST CHECKOUT
Our ordering flow helps you get exactly what you want in just a few taps. It's seamless, simple, and speedy!

SAVE YOUR FAVOURITES
Customise your order to perfection, personalise the name and save it for hassle-free re-ordering.

IN-RESTAURANT, DRIVE THRU OR DELIVERED
Eat in with us, grab it on the go or have it delivered to your door – it's your choice!

BUNDLES & NEW ITEMS
Discover new menu items, including bundle deals available only through the app.

COFFEE LOYALTY
GOMEX Members get every 6th Barista-made Coffee for FREE – there's no better way to start your day.

The app is loaded with even more features designed to give you the ultimate GYG experience. So, what are you waiting for?

Download the GYG App today – Love Ya!

Ratings and reviews

The App itself is good, but there is a major flaw in the general CX involving the app, which is the status of your order. The restaurant marks it as "ready", so you can see on your app (or get notified) as ready, yet when you go to collect the actual order might take 10+ more minutes. While it might be a restaurant operations issue (marking things ready when they are not), it cause s frustration to the customers to pre-order>wait for ready status>go>wait. 10 minutes.

I don't see the point of having an app on my phone 24/7 that requires me to log in every time I use it. I thought that maybe there'd been an update that blanked my details, but after I logged in and ordered, it immediately dumped me back to the front page - not logged in again. The staff members I saw were lovely, but seemed to need me to show up before they started working on (at least) my coffee. Honestly, the food was a little cold too.

Can be a bit clunky, particularly with location awareness. It's very easy to order from the wrong store particularly if there is more than one in your general area. I've sent and order to the wrong store a couple of times now and no way to cancel or otherwise change the store. End up paying for nothing and having to place a new order at the correct store.

What’s new

Burritos, Bowls, Nachos or Tacos - what's your preference??? This recent update makes it even faster to enjoy all your GYG favs! We've been busy optimising the ordering process and backend systems to make the GYG App even smoother. Make sure to update the GYG App today!