Horrible app! Make sure you screenshot your boarding passes when you check in, because you'll never be able to get to them again, which also means good luck checking for flight status updates. You also have to log in again every time you access the app (and that's even after selecting the Remember Me button every time). I'm waiting for my connection right now, and no luck getting the info I need. As much as I love Hawaiian Air, this experience is big. Please learn something from the Alaska Air app, they've got it down. Even if you've booked from a 3rd party, they still load your data, give you alerts, and make the access quick.
Hasn't been updated since 2012 Better experience on Chrome. Sad considering everyone uses their cell phones now days and Android is the most used mobile platform. They should be better than this.
Is basically a wrapper for the mobile site Doesn't remember my checkins, I have to keep copying in my confirmation number and hitting check in to see my boarding passes. Way worse than having printed boarding passes from the kiosk at the airport
Don't bother Just doesn't work. Entered my miles club account info when creating account so it should see your travel details, instead no matter what task you try to do it prompts you to enter your confirmation number and last name. It should know all that already via my miles club account, then after I enter it all anyway and click OK, I get an object error and nothing happens. Absolutely has no use. HI airlines needs to fire their app developers. Nothing this bad should exist anymore in apps.
Fly Hawaiian Hawaiian you need to spend more time re-creating and developing your mobile app. Honestly it sucks. Take a tip from United. Please go back to the drawing board and create an amazing user experence for your customers. Mahalo from you Pualani Gold Member.
Dont waste your time with this! I got this app for the sole reason of trying to make the check in process easier in HNL. The email I received afterwards said I was checked in. I got to the airport and after standing in the long TSA line got to the front and found out that I had to get a boarding pass since the machine said there was some error. Epic FAIL! Too bad Hawaiian Air, I expected more.
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