hOn

Smart Home Haier Europe

About this app

The hOn Smart Home app allows you to manage your connected appliances in an integrated and intuitive way, enabling a wide and surprising range of exclusive features and services, designed to revolutionise the way you experience your home.

Want to always have your smart home under control and at your fingertips, whilst optimising consumption and maximising performance?
All you need to do is install the hOn app!
You can explore free smart features, regardless of whether or not you own an appliance or follow the instructions to pair your new Smart appliances!**

Here's what the hOn app has to offer*:


・STAY CONNECTED:

Control and manage your appliances from your smartphone, at any time, always staying up to date with their consumption, status and activities.


・TAILORED SOLUTIONS:

Whether you are looking for performance, efficiency or customised solutions, the hOn app provides you with a wide range of smart features and specific programmes for every need.


・SMART WIDGETS:

Revolutionise your home management thanks to Smart Widgets, available to all hOn users; use the Recipe Book to cook professional recipes, the Stain Guide to wash your favourite garments, the Drink Assistant to enjoy your wine at the right temperature and finally, for lovers of four-legged friends, the Pet Care widget will assist you in keeping all activities regarding your pets under control.


・INVENTORIES:

The app allows you to manage your inventories:
- Catalogue your favourite wine bottles and discover all their secrets by activating the virtual wine cellar. Create your wine list, manage it and be inspired by the suggested pairings.
- Scan and decode washing label symbols, store them in your virtual wardrobe and check them when needed.
- Manage your pantry by checking inventory and expiration dates.
- Store your purchase receipts in the virtual wallet and stay informed when the guarantee is about to expire.


・MAINTENANCE:

Keep your appliances’ performance constant over time, by activating maintenance operation reminders and launching specific self-test and check-up programmes.


・STATISTICS AND EFFICIENCY

Monitor your use routine and learn how to implement it, so as to optimise consumption and reduce waste. Automatically schedule your appliances to start in the time slots where the cost of energy is most affordable.


・DOCUMENTATION AND SUPPORT:

Download the manuals for your appliance and, if necessary, consult the FAQs, access wizards or contact the dedicated support for the resolution of doubts or problems.


・VOICE CONTROL:

Use voice commands to connect your Smart Home* through Smart Speakers*.
You can ask, for example, how much time is left to the end of cooking or start a washing programme!


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Browse the hOn app and learn about countless other exciting features…

The hOn app has been designed and developed to ensure the upmost reliability and transparency in terms of privacy and security.

We work every day to maintain high quality standards and add innovative and useful contents and functions to the app.

For this reason, should you need any help, please contact the Official Help Centre for the product purchased or write to us at: [e-mail]. We’re always at your disposal to give you a hand!

* The availability of some features may vary depending on the model, product and country. Amazon Alexa and Google Assistant are available in: Italian, English, French, German and Spanish.

** To guarantee all features, the app will ask you for access to your Camera, Gallery and Flash (profile photo and features), Microphone (voice commands), GPS location (to adjust your experience according to the country you are in), Wi-Fi and Bluetooth (to ensure you can control devices remotely)

Ratings and reviews

App doesn't work! The app doesn't show me any programs at all. Never has done. when I use the guided washes, no matter what I put in. And I have tried all options to see if it was just me, it says there is no supported wash. I have uninstall and reinstalled the app, cleared cache, watched many YT videos and nothing is working. my router is a combo frequency, 2.4 - 5 so it is able to connect it and shouldn't be an issue. can anyone help me with this, please?

Just installed and done the first wash. App worked to connect the washing machine to the internet without issue, and has reported the status of the first wash reliably, and just been informed that the wash cycle has completed. so for now, all seems good. Only odd thing is that the App seemed to think that both my wife and myself (two separate accounts created) had a wine fridge, so we both had to delete those. I will update the review after a couple of weeks.

I like the concept and being able to see what phase my washing machine is on and how long it has left to run. However, the app takes quite a long time to start up on my Pixel 6a and there's a further delay whilst waiting for the washing machine page to open. Could do with being able to reorder my Favourite cycles. Worst of all, I've been unable to link the app to Google Assistant. It just rejects the connection.

What’s new

Thank you for downloading hOn. We update our app regularly so we can make it better for you and introduce new functions. Get the latest version for all the available features. In this release:
- Minor bug fixing