31.7K reviews
Content rating
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About this app

The hOn Smart Home app allows you to manage your connected appliances in an integrated and intuitive way, enabling a wide and surprising range of exclusive features and services, designed to revolutionise the way you experience your home.

Want to always have your smart home under control and at your fingertips, whilst optimising consumption and maximising performance?
All you need to do is install the hOn app!
You can explore free smart features, regardless of whether or not you own an appliance or follow the instructions to pair your new Smart appliances!**

Here's what the hOn app has to offer*:


Control and manage your appliances from your smartphone, at any time, always staying up to date with their consumption, status and activities.


Whether you are looking for performance, efficiency or customised solutions, the hOn app provides you with a wide range of smart features and specific programmes for every need.


Revolutionise your home management thanks to Smart Widgets, available to all hOn users; use the Recipe Book to cook professional recipes, the Stain Guide to wash your favourite garments, the Drink Assistant to enjoy your wine at the right temperature and finally, for lovers of four-legged friends, the Pet Care widget will assist you in keeping all activities regarding your pets under control.


The app allows you to manage your inventories:
- Catalogue your favourite wine bottles and discover all their secrets by activating the virtual wine cellar. Create your wine list, manage it and be inspired by the suggested pairings.
- Scan and decode washing label symbols, store them in your virtual wardrobe and check them when needed.
- Manage your pantry by checking inventory and expiration dates.
- Store your purchase receipts in the virtual wallet and stay informed when the guarantee is about to expire.


Keep your appliances’ performance constant over time, by activating maintenance operation reminders and launching specific self-test and check-up programmes.


Monitor your use routine and learn how to implement it, so as to optimise consumption and reduce waste. Automatically schedule your appliances to start in the time slots where the cost of energy is most affordable.


Download the manuals for your appliance and, if necessary, consult the FAQs, access wizards or contact the dedicated support for the resolution of doubts or problems.


Use voice commands to connect your Smart Home* through Smart Speakers*.
You can ask, for example, how much time is left to the end of cooking or start a washing programme!


Browse the hOn app and learn about countless other exciting features…

The hOn app has been designed and developed to ensure the upmost reliability and transparency in terms of privacy and security.

We work every day to maintain high quality standards and add innovative and useful contents and functions to the app.

For this reason, should you need any help, please contact the Official Help Centre for the product purchased or write to us at: support.hon@haier-europe.com. We’re always at your disposal to give you a hand!

* The availability of some features may vary depending on the model, product and country. Amazon Alexa and Google Assistant are available in: Italian, English, French, German and Spanish.

** To guarantee all features, the app will ask you for access to your Camera, Gallery and Flash (profile photo and features), Microphone (voice commands), GPS location (to adjust your experience according to the country you are in), Wi-Fi and Bluetooth (to ensure you can control devices remotely)
Updated on
Nov 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

31.2K reviews
Francesco Dal Santo
August 15, 2023
The app works properly and it is easy to use as well. For air conditioning system is not possible to start a switch off timer that ends the the day after the setting. I.e. the app doesn't accept a timer that starts at 11pm at stops at 2am (or at least I didn't find a way to set this).
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Smart Home Haier Europe
August 16, 2023
Thank you very much for your positive feedback. We are working on a solution to the problem you reported to us. In the meantime, keep downloading hOn updates from the store. The app is regularly improved and some problems encountered could be solved with the new version.
Lee Hartshorn (ShavedApe)
August 23, 2022
App is slow and often needs to be restarted to get working again. When it works it works ok but can be quite often unresponsive or slow. Not sure what I expected from a tumble dryer that has wifi but this wasn't really it. On the plus side the app is far better than the instruction manual at explaining the drying cycles which is lucky because otherwise this normally tech savvy user would be a complete loss as to which icon to turn the dial to.
5 people found this review helpful
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Smart Home Haier Europe
August 24, 2022
Dear customer, we are sorry that you are experiencing difficulties. hOn is a very complex product and is constantly being improved. Please continue to follow your updates and to report any problems please do not hesitate to contact us at: support.hon@haier-europe.com
Gary Laughton
November 16, 2023
No notifications, screens freezing, App takes an age to load. Try to run a maintenance programme and the washing machine freezes, tumble dryer would not stop - had to manually turn it off. It really could be dangerous if they don't get it fixed. The previous version was ok, this is appalling. Never written a review before, but this version is rubbish!
2 people found this review helpful
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Smart Home Haier Europe
November 17, 2023
We are sorry that you are experiencing difficulties and would need more information: write to support.hon@haier-europe.com sending a photo of your appliance serial, account email, phone make and model, operating system version, hOn version, and a video of the app where you encounter the problem

What's new

Thank you for downloading hOn. We update our app regularly so we can make it better for you and introduce new functions. Get the latest version for all the available features. In this release:
- Minor bug fixing