12.3K reviews
Content rating
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About this app

Winner of the international 2020 Red Dot Award, the hOn Smart Home app turns integrated, intuitive and complete management of all your hOn connected and virtual appliances into a rewarding, dynamic experience.

The app enables a surprising and broad range of additional* functions that we have designed to always satisfy you, regardless of whether you are a beginner or an experienced user!

The hOn app also provides exclusive, tailored services, as the virtual wine cellar, to make the daily management of your wine collection an easier, more rewarding and care-free experience.

What you need to do is very simple: install the app and follow the instructions to pair your new compatible appliances!***

Your home is now always under control and within hand’s reach! Here is what you can do with the hOn* app:

Control and manage your appliances from your smartphone, at any time, by keeping up to date with what they are doing.

Start programmes in the way you prefer, using guided, easy-to-use flows, simply taking a photo of what you want to do (e.g. wash the laundry or store some wine), or choosing from a more classic-style list, with far more suggestions than the physical item.


- Catalogue your favourites bottles and discover its every secret by activating the virtual wine cellar. Create your own wine list, manage it and always make the ideal pairings. Expand your wine collection by purchasing directly from the comfort of the hOn app.
- Scan and decode washing label symbols, store them in your virtual wardrobe and check them when needed without worries if you cut labels away.
- Manage your pantry by checking inventory and expiration dates.

Obtain and browse through hundreds of suggestions and experts’ advice, tailored to your needs (such as recipes, washing tips, advice on maintenance, etc.).

Monitor your use routine and learn how to implement it, to optimise consumption and reduce waste.

Keep your appliances’ performance constant over time, by activating maintenance operation reminders and starting specific self-test cycles.

Download your appliance’s manuals and, if necessary, access guided procedures to solve problems and relieve doubts.

Enter commands vocally by connecting to Smart Home* using Smart Speaker*

Browse through the hOn app and learn about lots of other exciting functions...

The hOn app has been designed and developed to ensure the highest reliability and transparency in terms of privacy and security. We work every day to maintain high quality standards and to add innovative and useful contents to the app.

For this reason, if you need help, please contact the official Customer Support centre of the product you bought or write to: support@candy-hoover.com. We will be very pleased to help you!

*The availability of some functions may vary depending on the model, product and country.
Amazon Alexa and Google Assistant are available in: Italian, English, French, German and Spanish.

*** To guarantee all functions, the app will ask you for access to your Camera, Gallery and Flash (profile photo and function), Microphone (voice commands), GPS location (to adjust your experience according to the country you are in), Wi-Fi and Bluetooth (to ensure you can control devices remotely).
Updated on
Aug 2, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

12.3K reviews
Pavel Stoyanov
July 28, 2022
There are several problems and bugswith the app: Slow loading of the app interface. Wrong on/off state of my AC unit. Slow reaction time. Sometimes it does not even send the command to the unit, I have to restart the app in order for it to work. Until this is fixed or improved - one star from me. Or at least make it easy for the open source IoT community to work with the devices
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Smart Home Haier Europe
July 29, 2022
We are sorry that you are having difficulties. To analyze the problem, you can write to: support.hon@haier-europe.com by sending a photo of the serial number of your appliance, account email, phone brand and model, operating system version, app version and app video where you encounter the problem
June 28, 2022
My AC Tundra sometimes shows but mostly does NOT show outside temperature of the unit?? Also there is no way to set a timer within the app (only a schedule) which is silly. So if I want to set a timer to turn off AC for let say a 30 minutes I can't do it within the app (only with remote). Also the programs can't be saved after editing them. It would be great if the app could calculate energy consumption under statistics. I don't know what the numbers 2 4 6 8 10 represents in the By days chart?
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Smart Home Haier Europe
June 29, 2022
Dear customer, the outdoor temperature problem is being resolved. We inform you that in the app you can use the "scheduling" section to set a program start or end timer. The other functions are not available in the app at the moment. The numbers on the y-axis indicate the number of times you have run a program.
Pokey Oaks
July 18, 2022
Update. Following the developer's response, there does not seem to be more than one hOn app, so I've no idea what they're talking about! _________ Didn't recognise serial number entered manually or scanned, didn't connect the device to wi-fi. Most often, the app doesn't even load it's own pages of content
2 people found this review helpful
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Smart Home Haier Europe
July 19, 2022
Dear customer, the other apps depend on the brand of your appliance and are: Hoover Wizard, Simply-fi (for Candy), Haier U + or SmartAir2 (if you have an air conditioner). Check the app indicated in the manual, if this is hOn then please send us the photo of the serial number at: support.hon@haier-europe.com for further checks

What's new

Thank you for downloading hOn.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
- Hoover H-DRY 550 and H-DRY 350
- Candy Rapidò Pro and Smart Pro
tumble dryers with remote control, Guided Drying, Visual Tips and so much more to discover!
- Minor bug fixing