hOn

Smart Home Haier Europe

About this app

The hOn Smart Home app allows you to manage your connected appliances in an integrated and intuitive way, enabling a wide and surprising range of exclusive features and services, designed to revolutionise the way you experience your home.

Want to always have your smart home under control and at your fingertips, whilst optimising consumption and maximising performance?
All you need to do is install the hOn app!
You can explore free smart features, regardless of whether or not you own an appliance or follow the instructions to pair your new Smart appliances!**

Here's what the hOn app has to offer*:


・STAY CONNECTED:

Control and manage your appliances from your smartphone, at any time, always staying up to date with their consumption, status and activities.


・TAILORED SOLUTIONS:

Whether you are looking for performance, efficiency or customised solutions, the hOn app provides you with a wide range of smart features and specific programmes for every need.


・SMART WIDGETS:

Revolutionise your home management thanks to Smart Widgets, available to all hOn users; use the Recipe Book to cook professional recipes, the Stain Guide to wash your favourite garments, the Drink Assistant to enjoy your wine at the right temperature and finally, for lovers of four-legged friends, the Pet Care widget will assist you in keeping all activities regarding your pets under control.


・INVENTORIES:

The app allows you to manage your inventories:
- Catalogue your favourite wine bottles and discover all their secrets by activating the virtual wine cellar. Create your wine list, manage it and be inspired by the suggested pairings.
- Scan and decode washing label symbols, store them in your virtual wardrobe and check them when needed.
- Manage your pantry by checking inventory and expiration dates.
- Store your purchase receipts in the virtual wallet and stay informed when the guarantee is about to expire.


・MAINTENANCE:

Keep your appliances’ performance constant over time, by activating maintenance operation reminders and launching specific self-test and check-up programmes.


・STATISTICS AND EFFICIENCY

Monitor your use routine and learn how to implement it, so as to optimise consumption and reduce waste. Automatically schedule your appliances to start in the time slots where the cost of energy is most affordable.


・DOCUMENTATION AND SUPPORT:

Download the manuals for your appliance and, if necessary, consult the FAQs, access wizards or contact the dedicated support for the resolution of doubts or problems.


・VOICE CONTROL:

Use voice commands to connect your Smart Home* through Smart Speakers*.
You can ask, for example, how much time is left to the end of cooking or start a washing programme!


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Browse the hOn app and learn about countless other exciting features…

The hOn app has been designed and developed to ensure the upmost reliability and transparency in terms of privacy and security.

For this reason, should you need any help, please contact the Official Help Centre for the product purchased or write to us at: [e-mail]. We’re always at your disposal to give you a hand!

* The availability of some features may vary depending on the model, product and country. Amazon Alexa and Google Assistant are available in: Italian, English, French, German and Spanish.

** To guarantee all features, the app will ask you for access to your Camera, Gallery and Flash (profile photo and features), Microphone (voice commands), GPS location (to adjust your experience according to the country you are in), Wi-Fi and Bluetooth (to ensure you can control devices remotely)

Accessibility Statement: https://go.he.services/accessibility/hon-android

Ratings and reviews

I have been using this app for a few years now, but I am so surprised that there are no further developments but rather the steps back... I wish I could change the dosage of the detergents. sadly, these are preapplied and cannot be adjusted so I am spending loads of money on the special conditioner, that I can't smell at all with 3/4. some time ago I was able to choose if I want a liquid from the drawer or not. this option seems to be unavailable now... needs work.

one of the worst apps I have come across, using it with a Candy Smartpro Tumble dryer and I cannot get it to say through the Alexa speaker 'Cycle finished' because they have not put the correct thing in this app to make the speaker do that. - I looked at demo version of Candy Smart FI and like the look and feel of that better but because the dryer was produced after 2020 and has hOn on the front it wont let me use the Candy smart FI app! hopefully this app will get a good update soon.

App doesn't work! The app doesn't show me any programs at all. Never has done. when I use the guided washes, no matter what I put in. And I have tried all options to see if it was just me, it says there is no supported wash. I have uninstall and reinstalled the app, cleared cache, watched many YT videos and nothing is working. my router is a combo frequency, 2.4 - 5 so it is able to connect it and shouldn't be an issue. can anyone help me with this, please?