Be careful when using it for Airport pickups! If your luggage takes too long to come out, or you have any problems with your luggage and you need to talk to the airline company, the taxi will start running the taxi-meter. Using Hailo for airport pickups makes no sense at all, same price as the airport taxi service and on top of that, you might need to pay extra if the flight is delayed, you have any problems with your luggage, or anything that makes the taxi "wait", which in air traveling is very common and happens often!
My Kid's Christmas presents I called a taxi on halo and asked him to drop Christmas presents to my kids as I'm being denied access from their family. The taxi man done this and text me back. I know this was an unusual request but thanks to that taxi my kids will hopefully receive my gifts to them . Thanks Declan Fitzpatrick (taxi man)
Discount Scam! Only downloaded the app on the promise of a 50% discount between 6.00-7.00am during bus strike. When I logged on the night before pre-booking wasnt available. When i logged in at 6.00am i got a message telling me I had to book at least 1 hour in advance - booking time 7.01 - too late for the discount! A disgraceful scam and another day's pay list!!!
Love Hailo. The service is absolutely great, the app however needs some serious improvements. It crashes for me every time I press anything, and will only respond once I click "wait". Never have a problem with any of the drivers, lovely folks all rounds :)
Great app Worked first time, immediately after first registration & cab arrived in 3 mins. Cabbie very patient as we negotiated the limited access required for the drop-off area, even though we'd settled the bill. So much simpler than standing on cold street corners trying to hail a cab. :)
Great but...... A great app, shame you can't pre- book a taxi if you're paying with cash instead of credit card (especially if you've used the app before so known to Hailo). Would love to have easy way to move old trip data to a new mobile phone, not lose all the old data.
Pre-booking your Hailo from the airport? Enter your flight number and rest easy. Your driver will collect you at the right time even if you're delayed.
And remember, London users can also collect Avios points for every Hailo trip they take. Find out all about it here: https://blog.hailoapp.com/2015/09/01/hailo-and-avios-fly-together