Be careful when using it for Airport pickups! If your luggage takes too long to come out, or you have any problems with your luggage and you need to talk to the airline company, the taxi will start running the taxi-meter. Using Hailo for airport pickups makes no sense at all, same price as the airport taxi service and on top of that, you might need to pay extra if the flight is delayed, you have any problems with your luggage, or anything that makes the taxi "wait", which in air traveling is very common and happens often!
Discount Scam! Only downloaded the app on the promise of a 50% discount between 6.00-7.00am during bus strike. When I logged on the night before pre-booking wasnt available. When i logged in at 6.00am i got a message telling me I had to book at least 1 hour in advance - booking time 7.01 - too late for the discount! A disgraceful scam and another day's pay list!!!
Love Hailo. The service is absolutely great, the app however needs some serious improvements. It crashes for me every time I press anything, and will only respond once I click "wait". Never have a problem with any of the drivers, lovely folks all rounds :)
Great app Worked first time, immediately after first registration & cab arrived in 3 mins. Cabbie very patient as we negotiated the limited access required for the drop-off area, even though we'd settled the bill. So much simpler than standing on cold street corners trying to hail a cab. :)
Great but...... A great app, shame you can't pre- book a taxi if you're paying with cash instead of credit card (especially if you've used the app before so known to Hailo). Would love to have easy way to move old trip data to a new mobile phone, not lose all the old data.
Service good, position accuracy less good I like the app and the UI. Bit 2 things. First the update rate /precision of the driver arriving was not as good as this apps rivals (no names here :-) ). It said 3 min until driver and it made sense in terms of how far he was from me g but then BOOM! Suddenly he was there and it kind of confused us finding each other. Second I would love this app more if it could predict the price of my trip real time while I am driving, not just an estimate at the beginning and then final price.
Pre-booking your Hailo from the airport? Enter your flight number and rest easy. Your driver will collect you at the right time even if you're delayed.
And remember, London users can also collect Avios points for every Hailo trip they take. Find out all about it here: https://blog.hailoapp.com/2015/09/01/hailo-and-avios-fly-together
Ride with Uber for fast, reliable rides that are affordable and available 24/7.