Virtually perfect This app is a life saver, always timely and that fact that you can track your driver and call them directly is amazing. Having spent years calling cabs and dealing with base operaters, it's great to have so much control. Cannot see a future where I don't use hailo.
practical and focused on maximizing customer service Always reliable except for peak hours like Saturday night. When you complain about a driver they try to take action immediately
mistaken 60% of the times The app in general has good potential, but it is mistaken more than half of the times. For examle, it might say taxi is arriving in 4 minutes, and 17 minutes after the driver is still on his way. The map is poorly accurate, and the app punishes you for being late, where in fact you are waiting like an idiot and the driver is late. At least in Barcelona, it happens over 50% of the times. Please fix hailo
Pre-booking Worked perfectly and as a wheelchair user pre-booking took away all difficulty. All black cabs are accessible so much better than worrying if others such as uber or private hire will be able to deliver. I know black cabs do!
First use, can't fault it. Usually use Addison Lee but they let me down for the second time. Tried this app and cab was 3 minutes away. It was on time, with a courteous driver. For the first time I cannot find fault.
I would be lost without this app..I use taxi a lot as I have a disability. .The drivers are so nice and accommodating. And I feel safe knowing that they are registered..love it.
Fun fact: Hailo do fixed fares to London airports. No surprises, no hassle, just an awesome taxi service to the terminal of your choice.
Hate bugs? So do we. Users closing the app can now jump right back in and know exactly where their driver is.
Get a ride with the push of a button. It's easier than a taxi and often cheaper!
India's fastest and most trusted taxi app. Book a cab with ease in just 15 sec!