Wheelchair and multi seater option. Where is the option for choosing multi setter or wheelchair accessible Gone. When heading out for, Or home from a night out we normally need more than a four seater. Also often need wheelchair accessible as well as one of the gang uses a wheelchair. The option disappeared a few months ago though it was an oversight. So expected it back. But that was a number of updates back now. Very disappointed it hasn't returned.
Made it possible to easily get a cab while on vacation without knowing Spanish
Fix problems Is amazing
Much improved over time In the suburbs it's excellent for finding a taxi.When I'm getting a taxi in the city it frequently selects a driver who has already passed me on a one way system and must circle back through dense traffic. It rarely does what's best for me. However, the use of Hailo in Dublin is so high that I can typically flag down a taxi and ask them if they have Hailo. The app makes it really easy to find the driver and pay.
Great app, sometimes inaccurate Really useful app, no call - out charge so saves tonnes of money. Drivers are always reliable and nice. Sometimes I'm told there's a taxi 5 mins away but then there's no driver available when I request one; I reckon the drivers are forgetting to set themselves as busy when they get a street customer. Much less hassle than a taxi company. I approve!
Terrible app Using this in Singapore - charges $2 to do a search even if you do not book. Also had a driver pick up the wrong person and was to be billed directly to my card - had to pay the charge of her picking up the wrong passenger and returning to my location. I made 2 email complaints - I received no reply and was not compensated the fee. Would give this zero stars if I could!
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