A great app but..... I really wish captions can be displayed faster on this app. Many callers hang up when I take too long to reply because I have to wait for everything they say to be captioned before I reply. Also I wish the app could used split screens so I can key in options while reading captions of automated systems. Aside from these 2 issues this is a great app I've been using since 2012.
It won't allow calls in or out at times. Half the time while in a call with captioning working then call doesn't disconnect but the closed captioning stops and Hamilton operator disconnects from call. Hamilton said that its a service issue not a connection issue but had no answer of how to fix it
I'm so thankful , I am crying! Before, I had to drive to the offices to make appointments or harass my son or someone else to help me with phone translations! This app is the most important app I've ever had, thank you so very much!
Useful to an extent A good app in assisting with (short) calls. But, phone must be able to pull both data and voice data at same time. Older RAZR HD had this feature and assumed it worked like this on all phones. My new Turbo did not work but I found I could enable VoLTE with verizon which enables this (free). Last gripe is that the app's caption text screen does not scroll well, I end up having to ask the caller to repeat the last sentence for it to show up on the screen. Rinse and repeat, largely defeats the purpose of app.
Jerome This app is not good at all. Constantly having to keep turning on receive calls. When I get a call it takes entirely to long to receive the message. I am hearing impaired and thought this app would be helpful. I am looking for something else. The captions are very very slow. Most of the callers hang up.
Cuts off last line Love the app but for some reason the last line of the relay message is always half cut off. Because of this I have to wait until the message advances to correctly read it. It's impossible when it's the final line of what the person said. I have a note 4 and recall same issue with my older phone as well. Already reported this but still no fix. PLEASE COME UP WITH A FIX. Maybe a manual margins adjustment? Once fixed this app will be 5 star perfect.
This app update includes compatibility with Hamilton CapTel Call Me #.
In order to receive calls you must have a Call Me #. Log into your account at www.HamiltonCapTel.com/login to obtain your Call Me # today!
Learn more about Call Me # and how it works, visit www.HamiltonCapTel.com/callme