3.0
104 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Manage your Hanover account from the palm of your hand. With Hanover Mobile, you can view important policy information, pay your bill, report a claim, and much more. Just sign in with your My Hanover Policy account, or create a new account directly within the app.

With Hanover Mobile, you'll have access to:

Policy information – view policy number, effective dates, and more

Billing – view billing statements, easily pay your bill within the app and sign up for paperless billing
Report a claim —File personal lines and commercial lines claims and view status of open claims

Contact information
• Get in touch with your insurance agent by phone or email
• Call our customer service representatives

Easily manage your account
• Log in with fingerprint
• Update your profile and contact info

…and much more.


We would love to hear from you. If you have feedback, questions, or suggestions for the app, please email us at MobileSupport@hanover.com. If you need help with a policy or a claim, please contact your independent agent or call 800-853-7536.

All use of the Hanover Mobile app is subject to the Hanover End User License Agreement https://www.hanover.com/mobile/eula.html.
Updated on
Jul 25, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted
3.0
104 reviews
Jim James
January 27, 2021
App lets me log in, but then it throws out an error message of "There is a temporary technical problem fetching your policy. Please try again later." This happens constantly and is bad enough that I'm seriously considering changing to another insurance carrier There's no point in having an account with someone if I can never access that account, especially in the THIRD DECADE OF THE 21ST CENTURY!
11 people found this review helpful
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Phil Stout
July 29, 2022
I began receiving a "service unavailable" error message. This makes me unable to sign in anymore. I've contacted IT via phone and email. The IT team says they've seen other users get that. That's all. They have no solution, and seemingly no intentions of fixing this. I'm looking for a different insurance company now.
1 person found this review helpful
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NANCY N
July 18, 2022
Ready to use mobile app. Service rep waited while I set up my online account. I told her I wanted to give her a great review for her call and then she connected me at the end and it disconnected the survey. I just want to say what a great job she did.
1 person found this review helpful
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What's new

- Bug fixes & minor improvements