Terrible After stopping the app, the book starts over. So I have to remember where I left off, and when I start the app again fast forward. Remembering where I last stopped seems to be the most basic feature of an audio app. Unreal and lazy. I'll never buy an audio book from Harper Collins again
Don't know what it does or doesn't do. I've never been able to login to it dispute long conversations with their support team. Hit reset password and they send email saying your password is: Yep, doesn't even tell you. Site uses email address but app asks for username. Odd the website never uses username. The short story is I bought an audio book. Long story is it is also my last one Id ever purchase. Support matters; however not to them. To quote Douglas Adams, " So long and thanks for all the fish." Never looking back at them for any reason, ever.
Get ready for a very unsatisfactory experience. HarperCollins doesn't tell you that you will be forced to use their app to listen to their audiobooks until after you've purchased them. The app has several problems: 1) It doesn't hold your place in a chapter (in fact it always restarts at the beginning of the book). 2) It doesn't tell you when it hasn't downloaded the full book onto your device - it took me a while to figure out why some of my chapters were not playing. 3) It has practically no settings to speak of (download settings, playback settings, notification settings). Can I assign *negative* stars? This is barely an app and HarperCollins will continue to damage their brand until they put more effort into this one.
"Instant" is a lie Harper Collins instantly took my money for an audio book. Still waiting on it to show up in my library. Go to Audible, that service works.
Stole my money! Spent $18 on a book. Downloaded this app, downloaded my book, that I paid for, and it plays the introduction. All the actual chapters, it says unable to play. Emailed customer support. No answer. So now I'm out $18. And still can't listen to my book!
This is a fraud and scam. Harper Collins sells audio books that must use this app but app doesn't work. Can't login or authenticate. They then refuse refund. Avoid at all costs is just a frustrating scam
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