2 cancellations no notice Stay away! - Awful service, it's been almost a month since I installed this app and I haven't had a single cleaner. They all cancelled last minute, or even without notice. No one picks the ponhe up either in their customer service
Good app. Generally works well and the cleaners are of average to good standard. The standard does vary though!
WATCH OUT!! You sign into a 3 month contract. Cleaners dont show. Yet customer service will not help!
The app itself is poor, but the company is even worse. My cleaner damaged my wooden floor by dragging a sofa across it, and chipped an ornament, and Hassle's response was awful. They were incompetent and have no insurance for what they frame as "minor damage". Absolutely, 100% do NOT use this company.
Can't login Enter in my details and it doesnt recognise. Verified those details by logging back in on web and can confirm details im entering are correct. Tried copy/pasting from another app to ensure correct details, to no success. Useless app unfortunately.
Awful Booking gave no choice of cleaner, it's just first to respond gets job. As single female I ended up with male cleaner. Yes that makes me uncomfortable, he's not registered anywhere (unlike tradesmen) and is going through all my house. Turns out needn't have worried, he hasn't bothered to show up. Try to cancel as don't want to pay - and can't. Hassle don't answer. All I can do is ring stranger man who knows where I live - thereby giving him my phone too. Just awful.